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Windows 7: Random Restarting

14 Apr 2010   #101
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
1) Plug-n-Play devices are devices that can be attached without rebooting the computer. USB devices are Plug-n-Play; IDE hard drives and PCI cards are not.

2) Just disconnect it. That way, Windows will not reinstall the drivers for it.

3) If we find the Nokia PC Suite is causing the issue, you can decide: would you rather have the restarting and crashing, or the program?

4) See if the program is listed in Revo Uninstaller.

5) Type windows update in the start menu.

6) You're welcome.
Thanks for answering

Btw... do I do all the things at one go? Or it would be a better idea removing one by one to identify the problem?

and btw is it usual to have a thread with 101 posts??

EDIT: still cannot find PC Tools Security Service


My System SpecsSystem Spec
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14 Apr 2010   #102
Jonathan_King

Windows 7 Professional x64
 
 

Do all of them at once; if the problem stops, gradually reinstall your webcam drivers, etc.

And no, it is very rare a thread goes on this long. Most threads are solved in less than 20 posts.
My System SpecsSystem Spec
14 Apr 2010   #103
seangalea

Windows 7 Ultimate 32-bit
 
 

I disconnected the webcam and restarted the computer myself... then I uninstalled Nokia PC Suite and when I was about to restart my PC, I experienced a random reboot... (just 30 seconds ago)
My System SpecsSystem Spec
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14 Apr 2010   #104
Jonathan_King

Windows 7 Professional x64
 
 

Keep uninstalling AVG and PC Tools.
My System SpecsSystem Spec
14 Apr 2010   #105
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

I saw some traces of PC Tools in your Event Viewer maybe you might have tried to install it and it failed !! For webcam it did install the drivers so i would recommend to go to C:\Windows\Drivers and delete that driver SPC500NC

Hope this helps,
Captain
My System SpecsSystem Spec
14 Apr 2010   #106
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Keep uninstalling AVG and PC Tools.
Don't have AVG and cannot find PC Tools!
My System SpecsSystem Spec
14 Apr 2010   #107
seangalea

Windows 7 Ultimate 32-bit
 
 

The folder of the webcam won't get deleted '...A file in it is open in another program'

EDIT: Ended Monitor Porcess and succeeded to delete it!!
My System SpecsSystem Spec
14 Apr 2010   #108
Jonathan_King

Windows 7 Professional x64
 
 

Try deleting it in Safe Mode.
My System SpecsSystem Spec
14 Apr 2010   #109
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Try deleting it in Safe Mode.
I managed to delete it.
My problem now is to find PC Tools... if it does exist...
My System SpecsSystem Spec
14 Apr 2010   #110
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
Reply

 Random Restarting




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