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Windows 7: Random Restarting

03 Apr 2010   #21
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Here is a link that describes what you have to do in more detail: Automatic Restart Windows 7 - How To Disable the Automatic Restart on System Failure in Windows 7


My System SpecsSystem Spec
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03 Apr 2010   #22
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by whs View Post
You might want to double check. It is not normal that the system restarted after all.
Whaty do u mean? Double check?

EDIT: I didnt had a restart since I unticked that... but its too early to say 'oriblem solved'

and btw... if there will be another failure, then I have to do a restart manually? I mean wahts the point? It wont be solved.
My System SpecsSystem Spec
03 Apr 2010   #23
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

The point is that we need more data to analyse the cause of the problem. That is why I was trying to get the Bugcheck data. But if you had no other restart, then I guess we are not yet at that point. So let's wait until the event occurs again and hopefully we'll get the data. Here is an explanation (from Wikipedia) what this is all about.

When a bug check is issued a crash dump file will be created if the system is configured to create them. This file contains a snapshot of useful low-level information about the system that can be used to debug the root cause of the problem.
If the user has enabled it, the system will write an entry to the system event log. The log entry contains information about the bug check (including the bug check code and its parameters) as well as a link which will report the bug to Microsoft and provide the user with prescriptive suggestions if the cause of the check is definitive and well-known.
Next, if a kernel debugger is connected and active when the bug check occurs, the system will break into the debugger where the cause of the crash can be investigated. If no debugger is attached, then a blue text screen is displayed that contains information about why the error occurred, which is called a blue screen or bug check screen.
The user will only see the blue screen if the system is not configured to Automatically Restart. Otherwise, it appears as though the system simply rebooted (though a blue screen might be visible for just an instant).
My System SpecsSystem Spec
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03 Apr 2010   #24
seangalea

Windows 7 Ultimate 32-bit
 
 

Oh! Now I get it.

WHen I get the blue screen, do I have to copy the info on a piece of paper? or it will be instantly saved into my system?
My System SpecsSystem Spec
03 Apr 2010   #25
Tews

64-bit Windows 8.1 Pro
 
 

What you will need to do is navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post so we can analyse it for you...
My System SpecsSystem Spec
03 Apr 2010   #26
seangalea

Windows 7 Ultimate 32-bit
 
 

Got it! I'll wait till the next reboot then...

btw thanks 4 everyone who helped!

PS: I still need your help
My System SpecsSystem Spec
03 Apr 2010   #27
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Tews is right, but it does not hurt to write it down also - just in case there is a problem with the dump.

PS: We'll help you, don't worry.
My System SpecsSystem Spec
05 Apr 2010   #28
seangalea

Windows 7 Ultimate 32-bit
 
 

I had another restart... No blue screen though, just an instant restart. My unticked that option but still... no blue screen. What should I do?
My System SpecsSystem Spec
05 Apr 2010   #29
seangalea

Windows 7 Ultimate 32-bit
 
 

I don't know how to acces the crash dump file...
This address 'c:/windows/minidump ' does not seem to exist...
...and I cannot file the MEMORY.dmp file neither
My System SpecsSystem Spec
06 Apr 2010   #30
seangalea

Windows 7 Ultimate 32-bit
 
 

any help?
My System SpecsSystem Spec
Reply

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