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Windows 7: Random Restarting

07 Apr 2010   #51
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by seangalea View Post
Quote   Quote: Originally Posted by Jonathan_King View Post
For the time being, why don't you just use the Windows Memory Diagnostic tool?
I did that... No errors found

Ok we have gone through 40+ posts. Can you re-iterrate your current state and what you have done so far?


My System SpecsSystem Spec
.
07 Apr 2010   #52
seangalea

Windows 7 Ultimate 32-bit
 
 

RESTATING MY PROBLEM:

I bought a new PC (the only components I used from my older PC are: Graphics Card, DVD Drive and Hard Drive) so what I bought new is: Motherboard, CPU, RAM Power Supply and Case.

After my friend helped me building up my new PC, I started to experience RANDOM REBOOTING.
I handled my PC to where I bought it from for several times.
Firstly they changed my RAM (same specs... just new ones) , next my motherboard (from P5QC to P5P43TD) and my Power Supply.
I still experienced RANDOM REBOOTING... so I rehandled my PC, however this time they said that they ran some stress tests and everything semmed to be normal!

I formatted my PC for several times (always installing Windows 7 Ultimate 32-bit)
still RANDOM REBOOTING!

4 months after the day I built my PC I came to this forum:
I was suggested to check the EVENT VIEWER... I found a critical error:
Code:
 
-System
-Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-04-07T18:22:42.346813700Z
EventRecordID21380Correlation-Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerSEAN-Security[ UserID] S-1-5-18

-EventData
BugcheckCode0BugcheckParameter10x0BugcheckParameter20x0BugcheckParameter30x0BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0
After that someone suggested to remove the AUTO RESTART option because everything has a zero value, and by removing that setting we could identify the problem because a blue screen should splash when encoutering the error.
I did untick that setting... however I experienced other RANDOM REBOOTS and no BLUE SCREEN splashed.

Next I was suggested to run a RAM test and Hard Drive test. I couldn't figure out how to do the RAM test and I did half of the Hard Drive test: No Errors
Later I was suggested to use the Windows Memory Diagnostic tool : Again - No Errors!

I still have the RANDOM REBOOTING problem though

That's basically everything...
If anyone needs more info for identifying the problem pls let me know.

I would like to thank everyone who helped so far and those who will help in the future!
My System SpecsSystem Spec
07 Apr 2010   #53
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

One other suggestion was made regarding the power - i.e. to try another outlet in another room that is on a different circuit. The suspicion was that you could have a shoddy power outlet that interrupts the power flow. It may even be very short power interrupts from the power company. Do you have a way to check that (maybe call them).
My System SpecsSystem Spec
.

07 Apr 2010   #54
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by whs View Post
One other suggestion was made regarding the power - i.e. to try another outlet in another room that is on a different circuit. The suspicion was that you could have a shoddy power outlet that interrupts the power flow. It may even be very short power interrupts from the power company. Do you have a way to check that (maybe call them).
I could do that... but my older PC was connected to the same outlet for years! never had this problem!
My System SpecsSystem Spec
07 Apr 2010   #55
Tews

64-bit Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by seangalea View Post

I could do that... but my older PC was connected to the same outlet for years! never had this problem!
You're troubleshooting ... try it to eliminate the possibility..
My System SpecsSystem Spec
08 Apr 2010   #56
seangalea

Windows 7 Ultimate 32-bit
 
 

Okay I am running my pc on another outlet now... btw every single time my PC boots up, it is going directly to the Memory Diagnostic Tool... I will have to restart manually, press F8 and boot from Hard Drvie... How can I fix that setting?
My System SpecsSystem Spec
08 Apr 2010   #57
Tews

64-bit Windows 8.1 Pro
 
 

Check that your hard drive is set as the first boot device in your BIOS ..
My System SpecsSystem Spec
08 Apr 2010   #58
seangalea

Windows 7 Ultimate 32-bit
 
 

Ok I fixed that.
Btw I experienced a restart on the ew power outlet...
The Power is no the threat!
My System SpecsSystem Spec
08 Apr 2010   #59
Tews

64-bit Windows 8.1 Pro
 
 

I think at this point you should consider taking your computer to a repair shop as all suggestions have not resolved your problems...
My System SpecsSystem Spec
08 Apr 2010   #60
seangalea

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Tews View Post
I think at this point you should consider taking your computer to a repair shop as all suggestions have not resolved your problems...
I handled my pc to where I bought it from... they said "There is nothing wrong" what could I do to prove them wrong?
My System SpecsSystem Spec
Reply

 Random Restarting




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