Random Restarting

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  1. Posts : 72
    Windows 7 Ultimate 32-bit
    Thread Starter
       #11

    <BUMP>
      My Computer


  2. Posts : 72
    Windows 7 Ultimate 32-bit
    Thread Starter
       #12

    I just experienced another restart and immeditly after booting I went to Event Viewer. Found the Critical Error:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    -System
    -Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {I'm not sure if it is safe sendig this}
    EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-04-02T16:08:21.749218000Z
    EventRecordID19102Correlation-Execution[ ProcessID] 4[ ThreadID] 8
    ChannelSystemComputerSEAN-Security[ UserID] S-1-5-18

    -EventData
    BugcheckCode0BugcheckParameter10x0BugcheckParameter20x0BugcheckParameter30x0BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0
      My Computer


  3. ryo
    Posts : 1,953
    windows 7
       #13

    have you try to Repair Install

    maybe that can help.
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #14

    It is too bad that we have no Bugcheck codes (in Event Data). With those we could get some better idea. Suggest you remove the "automatically restart option" from startup and recovery. For that do the following:

    Right click "My Computer" and choose Properties. Click on "Advanced System Settings" (in the top left), then the "Advanced tab. Here go to the "Settings" button listed under "Startup and Recovery". In the middle of this box under "System failure" there is a check box next to "Automatically restart". Uncheck this box. Now OK out of "Startup and Recovery" and "System Properties"

    Next time that happens, analyse the Kernel Memory Dump (it is at: %SystemRoot%\MEMORY.DMP) with the Bugcheck codes given above. On a blue screen the Bugcheck code is after "Stop:".

    Last edited by whs; 02 Apr 2010 at 22:37.
      My Computer


  5. Posts : 72
    Windows 7 Ultimate 32-bit
    Thread Starter
       #15

    whs said:
    It is too bad that we have no Bugcheck codes (in Event Data). With those we could get some better idea. Suggest you remove the "automatically restart option" from startup and recovery. For that do the following:

    Right click "My Computer" and choose Properties. Click on "Advanced System Settings" (in the top left), then the "Advanced tab. Here go to the "Settings" button listed under "Startup and Recovery". In the middle of this box under "System failure" there is a check box next to "Automatically restart". Uncheck this box. Now OK out of "Startup and Recovery" and "System Properties"

    Next time that happens, analyse the Kernel Memory Dump (it is at: %SystemRoot%\MEMORY.DMP) with the Bugcheck codes given above. On a blue screen the Bugcheck code is after "Stop:".

    I unticked that box.

    I did not understand well what did u say about the bugcheck code. Can u explain better? (btw I get no blue screens. Just an immediate restart)

    EDIT: Did I disable something imporant when unticiking that box?
      My Computer


  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #16

    -EventData
    BugcheckCode0BugcheckParameter10x0BugcheckParameter20x0BugcheckParameter30x0
    BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0
    This is what you have in your event data - all zeros. That means we have no clue what is going on. Check whether your new crashdump has better event data. And no, nothing got broken.
      My Computer


  7. Posts : 72
    Windows 7 Ultimate 32-bit
    Thread Starter
       #17

    whs said:
    Check whether your new crashdump has better event data.
    Im sorry but I dont under stand techinical words... what is crashdump? and how can I check that? I mean the data reamins the same... everything 0...
      My Computer


  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #18

    So the bugcheck codes are still all zeros?
      My Computer


  9. Posts : 72
    Windows 7 Ultimate 32-bit
    Thread Starter
       #19

    Yeah...
    (I hope im doing it the right way though...)
      My Computer


  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #20

    You might want to double check. It is not normal that the system restarted after all.
      My Computer


 
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