Random Restarting

Jonathan_King · 14 Apr 2010

Great!

Copy it to the desktop, right-click, and send to>Compressed folder. Then upload it to this site, by using the paperclip icon in your next post.

Thorsen · 14 Apr 2010

Good. I have not done minidump readings So I will leave this to the Guru's. I have requested more help. Hopefully someone stops in and reads it.

Thorsen · 14 Apr 2010

John King, minidump is posted at bottom of page 4 post # 80 https://www.sevenforums.com/crashes-d...tml#post684175

seangalea · 14 Apr 2010

GREAT! A BIG THANK YOU 2 ALL OF YOU GUYS!!

I hope this would be the file ending this topic!!

*I will recommand this forum to the shop I bought the PC from! xD

Jonathan_King · 14 Apr 2010

I am unable to gain any info from that file; however, I have contacted our experts. I expect within a day or two they will respond.

seangalea · 14 Apr 2010

Jonathan_King said:

I am unable to gain any info from that file; however, I have contacted our experts. I expect within a day or two they will respond.

Okay. Thank You.

But do you think they will be able to analyse it?
I mean... why weren;t youable? Is there like different languages or so?

My intentions of asking are just for learning.

Jonathan_King · 14 Apr 2010

I'm sure they can analyze it, as can I. However, I only have beginner debugging skills, so I can't do as much with the information it gives me as they can.

Thorsen · 14 Apr 2010

Minidumps usually contain useful information such as drivers that are failing or specific codes that tell you that this or that has happened.

Sometimes it is very vague.

Thank you John for helping with this.

seangalea · 14 Apr 2010

Got it. Thank You guys!!

We wait till the experts analyze the file.

**Capt.Jack Sparrow** · 14 Apr 2010

Hello !!

The Dump files is pointing some Hardware corruption !! Then Drivers seems to be updated but not all the drivers are listed there. For more information I would recommend to run our SF Diagnostic Tool then post us the results we will see what is going on.

Mean time there are some basics steps you could try like Update the BIOS Firmware to latest version. Uninstall any third party Anitviurs / Firewall completely use the Removal Tool to clean it up.

Follow this link https://www.sevenforums.com/crash-loc...-what-try.html

Try these steps and report us back !!

Code:


*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 865b0024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
　
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT: 
8db97cc4 82cd10c5 865b0008 82d69c28 82d69c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8db97ce4 82cd1eef 82d69c20 865b0008 82d69c50 nt!WheapProcessWorkQueueItem+0x56
8db97d00 82c7002b 82d69c20 00000000 855ab4c0 nt!WheapWorkQueueWorkerRoutine+0x1f
8db97d50 82e1066d 00000001 a0529e4b 00000000 nt!ExpWorkerThread+0x10d
8db97d90 82cc21d9 82c6ff1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
　
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
eax=8db979d8 ebx=00000000 ecx=00000000 edx=00000000 esi=8664f000 edi=865b0024
eip=82f24493 esp=8db97cb8 ebp=8db97cc4 iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00200286
nt!WheapCreateTriageDumpFromPreviousSession+0x32:
82f24493 894508 mov dword ptr [ebp+8],eax ss:0010:8db97ccc=865b0008
ChildEBP RetAddr Args to Child 
8db97cc4 82cd10c5 865b0008 82d69c28 82d69c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8db97ce4 82cd1eef 82d69c20 865b0008 82d69c50 nt!WheapProcessWorkQueueItem+0x56
8db97d00 82c7002b 82d69c20 00000000 855ab4c0 nt!WheapWorkQueueWorkerRoutine+0x1f
8db97d50 82e1066d 00000001 a0529e4b 00000000 nt!ExpWorkerThread+0x10d
8db97d90 82cc21d9 82c6ff1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
start end module name
80bb5000 80bbd000 kdcom kdcom.dll Tue Jul 14 06:38:58 2009 (4A5BDAAA)
82c02000 83012000 nt ntkrpamp.exe Tue Dec 08 13:36:34 2009 (4B1E090A)
83012000 83049000 hal halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07)
8323a000 832b2000 mcupdate mcupdate.dll Tue Jul 14 06:36:41 2009 (4A5BDA21)
832b2000 832c3000 PSHED PSHED.dll Tue Jul 14 06:39:36 2009 (4A5BDAD0)
832c3000 832cb000 BOOTVID BOOTVID.dll Tue Jul 14 06:34:34 2009 (4A5BD9A2)
832cb000 8330d000 CLFS CLFS.SYS Tue Jul 14 04:41:10 2009 (4A5BBF0E)
8330d000 833b8000 CI CI.dll Tue Jul 14 06:39:28 2009 (4A5BDAC8)
833b8000 833ec000 fltmgr fltmgr.sys Tue Jul 14 04:41:13 2009 (4A5BBF11)
8b800000 8b811000 fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
8b819000 8b88a000 Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28)
8b88a000 8b898000 WDFLDR WDFLDR.SYS Tue Jul 14 04:41:25 2009 (4A5BBF1D)
8b898000 8b8e0000 ACPI ACPI.sys Tue Jul 14 04:41:11 2009 (4A5BBF0F)
8b8e0000 8b8e9000 WMILIB WMILIB.SYS Tue Jul 14 04:41:22 2009 (4A5BBF1A)
8b8e9000 8b8f1000 msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D)
8b8f1000 8b91b000 pci pci.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8b91b000 8b926000 vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B)
8b926000 8b937000 partmgr partmgr.sys Tue Jul 14 04:41:35 2009 (4A5BBF27)
8b937000 8b947000 volmgr volmgr.sys Tue Jul 14 04:41:25 2009 (4A5BBF1D)
8b947000 8b992000 volmgrx volmgrx.sys Tue Jul 14 04:41:41 2009 (4A5BBF2D)
8b992000 8b999000 pciide pciide.sys Tue Jul 14 04:41:19 2009 (4A5BBF17)
8b999000 8b9a7000 PCIIDEX PCIIDEX.SYS Tue Jul 14 04:41:15 2009 (4A5BBF13)
8b9a7000 8b9bd000 mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F)
8b9bd000 8b9c6000 atapi atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8b9c6000 8b9e9000 ataport ataport.SYS Tue Jul 14 04:41:18 2009 (4A5BBF16)
8b9e9000 8b9f2000 amdxata amdxata.sys Tue May 19 23:27:35 2009 (4A12F30F)
8ba00000 8ba0e000 pcw pcw.sys Tue Jul 14 04:41:10 2009 (4A5BBF0E)
8ba0e000 8ba17000 Fs_Rec Fs_Rec.sys Tue Jul 14 04:41:14 2009 (4A5BBF12)
8ba31000 8bb60000 Ntfs Ntfs.sys Tue Jul 14 04:42:05 2009 (4A5BBF45)
8bb60000 8bb8b000 msrpc msrpc.sys Tue Jul 14 04:41:59 2009 (4A5BBF3F)
8bb8b000 8bb9e000 ksecdd ksecdd.sys Tue Jul 14 04:41:56 2009 (4A5BBF3C)
8bb9e000 8bbfb000 cng cng.sys Tue Jul 14 05:02:55 2009 (4A5BC427)
8bc1c000 8bcd3000 ndis ndis.sys Tue Jul 14 04:42:24 2009 (4A5BBF58)
8bcd3000 8bd11000 NETIO NETIO.SYS Tue Jul 14 04:42:35 2009 (4A5BBF63)
8bd11000 8bd36000 ksecpkg ksecpkg.sys Tue Jul 14 05:04:00 2009 (4A5BC468)
8bd36000 8bd63000 rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A)
8bd63000 8bd95000 fvevol fvevol.sys Tue Jul 14 04:43:01 2009 (4A5BBF7D)
8bd95000 8bdba000 CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18)
8bdba000 8bdc7000 crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E)
8bdc7000 8bdd2000 dump_ataport dump_ataport.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8bdd2000 8bde3000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F)
8be00000 8be09000 dump_atapi dump_atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8be0a000 8bf53000 tcpip tcpip.sys Tue Jul 14 04:43:18 2009 (4A5BBF8E)
8bf53000 8bf84000 fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43)
8bf84000 8bf8c380 vmstorfl vmstorfl.sys Tue Jul 14 04:58:44 2009 (4A5BC32C)
8bf8d000 8bfcc000 volsnap volsnap.sys Tue Jul 14 04:41:34 2009 (4A5BBF26)
8bfcc000 8bfd4000 spldr spldr.sys Mon May 11 21:43:47 2009 (4A084EBB)
8bfd4000 8bfe4000 mup mup.sys Tue Jul 14 04:44:14 2009 (4A5BBFC6)
8bfe4000 8bfec000 hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05)
8bfec000 8bffd000 disk disk.sys Tue Jul 14 04:41:28 2009 (4A5BBF20)
Mini Kernel Dump does not contain unloaded driver list
start end module name
8b898000 8b8e0000 ACPI ACPI.sys Tue Jul 14 04:41:11 2009 (4A5BBF0F)
8b9e9000 8b9f2000 amdxata amdxata.sys Tue May 19 23:27:35 2009 (4A12F30F)
8b9bd000 8b9c6000 atapi atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8b9c6000 8b9e9000 ataport ataport.SYS Tue Jul 14 04:41:18 2009 (4A5BBF16)
832c3000 832cb000 BOOTVID BOOTVID.dll Tue Jul 14 06:34:34 2009 (4A5BD9A2)
8330d000 833b8000 CI CI.dll Tue Jul 14 06:39:28 2009 (4A5BDAC8)
8bd95000 8bdba000 CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18)
832cb000 8330d000 CLFS CLFS.SYS Tue Jul 14 04:41:10 2009 (4A5BBF0E)
8bb9e000 8bbfb000 cng cng.sys Tue Jul 14 05:02:55 2009 (4A5BC427)
8bdba000 8bdc7000 crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E)
8bfec000 8bffd000 disk disk.sys Tue Jul 14 04:41:28 2009 (4A5BBF20)
8be00000 8be09000 dump_atapi dump_atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8bdc7000 8bdd2000 dump_ataport dump_ataport.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8bdd2000 8bde3000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F)
8b800000 8b811000 fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
833b8000 833ec000 fltmgr fltmgr.sys Tue Jul 14 04:41:13 2009 (4A5BBF11)
8ba0e000 8ba17000 Fs_Rec Fs_Rec.sys Tue Jul 14 04:41:14 2009 (4A5BBF12)
8bd63000 8bd95000 fvevol fvevol.sys Tue Jul 14 04:43:01 2009 (4A5BBF7D)
8bf53000 8bf84000 fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43)
83012000 83049000 hal halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07)
8bfe4000 8bfec000 hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05)
80bb5000 80bbd000 kdcom kdcom.dll Tue Jul 14 06:38:58 2009 (4A5BDAAA)
8bb8b000 8bb9e000 ksecdd ksecdd.sys Tue Jul 14 04:41:56 2009 (4A5BBF3C)
8bd11000 8bd36000 ksecpkg ksecpkg.sys Tue Jul 14 05:04:00 2009 (4A5BC468)
8323a000 832b2000 mcupdate mcupdate.dll Tue Jul 14 06:36:41 2009 (4A5BDA21)
8b9a7000 8b9bd000 mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F)
8b8e9000 8b8f1000 msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D)
8bb60000 8bb8b000 msrpc msrpc.sys Tue Jul 14 04:41:59 2009 (4A5BBF3F)
8bfd4000 8bfe4000 mup mup.sys Tue Jul 14 04:44:14 2009 (4A5BBFC6)
8bc1c000 8bcd3000 ndis ndis.sys Tue Jul 14 04:42:24 2009 (4A5BBF58)
8bcd3000 8bd11000 NETIO NETIO.SYS Tue Jul 14 04:42:35 2009 (4A5BBF63)
82c02000 83012000 nt ntkrpamp.exe Tue Dec 08 13:36:34 2009 (4B1E090A)
8ba31000 8bb60000 Ntfs Ntfs.sys Tue Jul 14 04:42:05 2009 (4A5BBF45)
8b926000 8b937000 partmgr partmgr.sys Tue Jul 14 04:41:35 2009 (4A5BBF27)
8b8f1000 8b91b000 pci pci.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8b992000 8b999000 pciide pciide.sys Tue Jul 14 04:41:19 2009 (4A5BBF17)
8b999000 8b9a7000 PCIIDEX PCIIDEX.SYS Tue Jul 14 04:41:15 2009 (4A5BBF13)
8ba00000 8ba0e000 pcw pcw.sys Tue Jul 14 04:41:10 2009 (4A5BBF0E)
832b2000 832c3000 PSHED PSHED.dll Tue Jul 14 06:39:36 2009 (4A5BDAD0)
8bd36000 8bd63000 rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A)
8bfcc000 8bfd4000 spldr spldr.sys Mon May 11 21:43:47 2009 (4A084EBB)
8be0a000 8bf53000 tcpip tcpip.sys Tue Jul 14 04:43:18 2009 (4A5BBF8E)
8b91b000 8b926000 vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B)
8bf84000 8bf8c380 vmstorfl vmstorfl.sys Tue Jul 14 04:58:44 2009 (4A5BC32C)
8b937000 8b947000 volmgr volmgr.sys Tue Jul 14 04:41:25 2009 (4A5BBF1D)
8b947000 8b992000 volmgrx volmgrx.sys Tue Jul 14 04:41:41 2009 (4A5BBF2D)
8bf8d000 8bfcc000 volsnap volsnap.sys Tue Jul 14 04:41:34 2009 (4A5BBF26)
8b819000 8b88a000 Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28)
8b88a000 8b898000 WDFLDR WDFLDR.SYS Tue Jul 14 04:41:25 2009 (4A5BBF1D)
8b8e0000 8b8e9000 WMILIB WMILIB.SYS Tue Jul 14 04:41:22 2009 (4A5BBF1A)
Mini Kernel Dump does not contain unloaded driver list
Bugcheck code 00000124
Arguments 00000000 865b0024 00000000 00000000

Hope this helps !!
Captain