Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Smartheap Library Bad_mem_handle

30 Mar 2010   #1

windows 7
Smartheap Library Bad_mem_handle

Just set up Acer X1301, with W7 home premium. Installed our software, transferred data. At some point in installing our software, an error message appeared in the center of the screen: titled, Smartheap Library, (error) Bad_mem_handle. As far as I have been able to understand, this message seems to deal with an error generated by one of our software installations. Acer tech support recommended going back to the factory default settings, which I am loathe to do because that involves re-installing all our software and re-loading our data.

Does anyone know of a method to get rid of this error message?

Thank you.

My System SpecsSystem Spec
30 Mar 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install


I can think of only one way. Uninstall the software that you think is most likely to be causing the problem, then do this: Repair Install

Continue the process unti the problem is resolved. Of course you realize the same rule applies here that applies when something is lost; you will find it in the last place that you look.

If you can use the software, you may want to try each for a while, one may not work properly and be the most likely culprit.

If you do have to reinstall the software, do it one at a time as you need to use it. The job will not be so large, that way.
My System SpecsSystem Spec

 Smartheap Library Bad_mem_handle

Thread Tools

Similar help and support threads
Thread Forum
Unable to create the file "New
Try to create new library. Get "Unable to create the file "New" Access is denied. Found: "Unable to create the file 'New Library.library-ms' File System error (16389) The error 16389 (0x4005) is a trucation of a E_FAIL error (0x80004005)." New library commands raise...
General Discussion
WMP12 Library - Automatized Library Organization
Is there a way of making WMP organize all the library automatically looking for the albums on internet? I have several .flac files that are in the unknown section of the WMP library, more than 100 albuns and I did once organized all of them, covers and etc, but seems that when I reinstalled the...
Music, Pictures & Video
Add AudioBook library(mp3) in Media Player other than Music library
I added a new folder under the "Libraries" and linked it with source audio file(mp3) folder. But Media Player does not recognize new folder, and could not find any hint in the Media Player Help. Teach me how to re-organize, to add new library addition to default Music library, Media Player.
Music, Pictures & Video
Library Conundrum: 'Arrange By Folders' is Missing in Custom Library!
A year ago, I created a custom Library and have been using it successfully until the beginning of this week (11/7/2011). The library's folder location is similar to the following: C:\Users\USERNAME\FOLDERX Now, when I open the Library, it shows a listing of all of the files found within all...
General Discussion
Remove New Library Button in from Library Toolbar
Hello We have a GPO setting "Prevent users from adding files to the root of their Users Files folder" as we do not want users to be able to add files to their Roaming User Profile. This GPO causes an error when a New Library is attempted to be created. Because of the error we would like...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:21.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App