Crashes on 64bit

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  1. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #31

    Well I finally got some free time (work work work) and I did the Repair install. I then ran SFC with the results of "Windows Resource Protection did not find any integrity violations."
    I'll report back with results.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #32

    Good news thus far.
    Thanks for reporting back.
      My Computer


  3. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #33

    Oh disappointment. Thought I was looking good. BSOD with the following:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8006FBD060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA800A632A60
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Dump is attached.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #34

    CarlCP said:
    Oh disappointment. Thought I was looking good. BSOD with the following:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8006FBD060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA800A632A60
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Dump is attached.
    This crash was caused by your MAudioFastTrackUltra.sys driver causing a bad power state. Since the driver isnt even digitally signed it isnt rated for win 7> I would see if there is a newer win 7 compatibile driver. If not you can try installing the vista driver in compatibility mode.

    Let us know if you need help

    Ken
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\050610-20077-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`0348ee50
    Debug session time: Thu May  6 20:53:06.006 2010 (GMT-4)
    System Uptime: 1 days 0:54:42.037
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8006fbd060, fffff80000b9c518, fffffa800a632a60}
    
    *** WARNING: Unable to verify timestamp for MAudioFastTrackUltra.sys
    *** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrackUltra.sys
    Probably caused by : MAudioFastTrackUltra.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8006fbd060, Physical Device Object of the stack
    Arg3: fffff80000b9c518, Functional Device Object of the stack
    Arg4: fffffa800a632a60, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa800a632a60
    
    DEVICE_OBJECT: fffffa8008c35a10
    
    DRIVER_OBJECT: fffffa8008576140
    
    IMAGE_NAME:  MAudioFastTrackUltra.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4abcec2a
    
    MODULE_NAME: MAudioFastTrackUltra
    
    FAULTING_MODULE: fffff880069ae000 MAudioFastTrackUltra
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800033301b3 to fffff800032c1600
    
    STACK_TEXT:  
    fffff800`00b9c4c8 fffff800`033301b3 : 00000000`0000009f 00000000`00000003 fffffa80`06fbd060 fffff800`00b9c518 : nt!KeBugCheckEx
    fffff800`00b9c4d0 fffff800`032cd6a6 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292f0
    fffff800`00b9c570 fffff800`032cca26 : fffff800`03463290 00000000`0057b84b 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5e0 fffff800`032cd57e : 000000d0`cea8dd2e fffff800`00b9cc58 00000000`0057b84b fffff800`0343ebe8 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cc30 fffff800`032ccd97 : 00000036`7d3ddec2 00000036`0057b84b 00000036`7d3dde85 00000000`0000004b : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`032c9dfa : fffff800`0343be80 fffff800`03449c40 00000000`00000000 fffff880`04833db0 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_MAudioFastTrackUltra.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_MAudioFastTrackUltra.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #35

    Ken,
    Interesting that you mentioned that. YakSipper said the same a few weeks back, so I checked my driver and it said it was the latest. So I looked again last night on thier site and found that there IS another driver for both win7 32 and 64bit.
    However, I haven't been able to install it. my system always reverts to the 5.x versio that I have instead of the 6.x on thier site. I tried unistalling and reinstalling, I tried disconnecting the device, uninstalling, rebooting, reinstalling and then connecting the device. It stays at the old version. Very strange. I'm wondering if windows is by passing the installation driver and still grabbing thier driver?
    Any idea on what might be happening on this. I've never had such an issue installing drivers before.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #36

    Try uninstalling the device, and then, without rebooting, install the new one.
      My Computer


  7. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #37

    Thanks Jonathan_King, I did that the first thing.
    I tried using M-Audio's uninstall routine and then re-installed.
    I've tried the upgrade driver from the Device Manager
    I've tried uninstall, reboot, reinstall, turn device on
    I've never seen an obstinate driver like this.
    M-audio hasn't had any reference to this either.
    I'm going to keep googling and see what I can come up with.
    Anyone else have any idea's please post.
    Thanks
    Carl
      My Computer


  8. Posts : 845
    Windows 7 - Vista
       #38

    Long shot maybe -- try install in SAFEMODE
      My Computer


  9. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #39

    Well I really do have the latest driver. It was a problem with me not being observant. File name verses driver name.
    M-Audio says it IS for Windows 7
    Operating System(s):
    Windows XP SP3, Windows Vista 32-Bit SP1, Windows Vista 64-Bit SP1, Windows Vista 32-Bit SP2, Windows Vista 64-Bit SP2, Windows 7 32-Bit, Windows 7 64-Bit
    If the dump is saying that it's causing a bad power state then I'm kind of in a bind it seems. I'll go back and search their forums and if nothing try to contact support with information. What would be the best info to send them or provide them? The code posted by Ken from the MS Debugger?
      My Computer


  10. Posts : 32
    Windows 7 Ultimate 64 bit
    Thread Starter
       #40

    I've been looking around for more information on M-Audio drivers and BSOD, Power State failures and found a link on this site to a program BlueScreenView. FREE Great Programs for Windows 7
    It says the Power State Failure is with the ntoskrnl.exe.
    ==================================================
    Dump File : 050810-22417-01.dmp
    Crash Time : 5/8/2010 10:29:59 AM
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`08865060
    Parameter 3 : fffff800`00b9c518
    Parameter 4 : fffffa80`07ca8550
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70600
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050810-22417-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================
    I went back and looked at all the dumps from the last couple of months and it's identifying the same issue.
    Any thoughts on that? Anyone use that to know it's reliability
      My Computer


 
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