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Windows 7: BSOD, application failures, even when computer is idle!

30 Mar 2010   #1
BlueBomber

Windows 7
 
 
BSOD, application failures, even when computer is idle!

Alright, so I have a custom built system: Asus P5Q SE Plus motherboard, Intel Core 2 Quad Q8200, WD 640 GB SATA II WD6401AALS, (2x2GB) Mushkin XP2-8500 DDR2 1066 MhZ, Sapphire ATI Radeon HD 4870 1 GB.

When I first got it, I slapped windows XP on it because it was handy. I started having irregular application failures. Originally it seemed related to media player, but then it would crash surfing the internet, playing games, or even while the computer was just on and sitting there doing nothing (not sleep or hibernate, just...sitting there.).

So I brought it into the store, they tested Hard Drive, Power Supply and RAM, and said everthing was fine, they said try Windows 7 because it looks like a software issue.

Tested hard drive and ram myself using PowerMax 4.23 and Memtest 86 3.1a and the results were a single ram error.

I installed Windows Seven.

I had an isue with the graphics card but I installed the drivers on the CD that are designed for windows 7 and that issue sorted itself out.

It has crashed: on shutdown, when idly sitting there, when playing games, when surfing the internet, etc.

Some of the common errors I get:
Page fault in non-page area
dxgmm1.sys (BC Code 50)
BC Code 1e
BC Code 3b
BC Code 1000007e
BC Code d1
BC Code 24
BC Code 19...

I was wondering if anyone has any suggestions?


My System SpecsSystem Spec
.
30 Mar 2010   #2
BlueBomber

Windows 7
 
 

Using 64 bit version of Windows 7.

A sample of recent minidumps attached.
My System SpecsSystem Spec
31 Mar 2010   #3
BlueBomber

Windows 7
 
 

I just wanted to add that I ran defrag after the install of both XP and 7, and the windows 7 version of chkdsk no issues on either one. I also know that the RAM I'm using is not on the QVL list from ASUS for my motherboard, could that be the root cause?

I've also investigated the error codes I posted (obviously or I wouldn't be posting on this forum for help), I seem to find variations in root causes, for example dxgmm1.sys, for one person it was the sound card, as I have onboard sound I knew that wasn't the issue, another was the video card, and I've seen the ATI catalyst has issues with win 7, most people say to install the driver straight from ATI which I did. Another individual had the ram as the issue.

As I don't have extra RAM or another video card to test I was wondering if someone could help point me in a more focused direction from the information I've posted, I don't understand the minidump files and was wondering if it pointed to a more specific root cause?
My System SpecsSystem Spec
.

31 Mar 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by BlueBomber View Post
Alright, so I have a custom built system: Asus P5Q SE Plus motherboard, Intel Core 2 Quad Q8200, WD 640 GB SATA II WD6401AALS, (2x2GB) Mushkin XP2-8500 DDR2 1066 MhZ, Sapphire ATI Radeon HD 4870 1 GB.

When I first got it, I slapped windows XP on it because it was handy. I started having irregular application failures. Originally it seemed related to media player, but then it would crash surfing the internet, playing games, or even while the computer was just on and sitting there doing nothing (not sleep or hibernate, just...sitting there.).

So I brought it into the store, they tested Hard Drive, Power Supply and RAM, and said everthing was fine, they said try Windows 7 because it looks like a software issue.

Tested hard drive and ram myself using PowerMax 4.23 and Memtest 86 3.1a and the results were a single ram error.

I installed Windows Seven.

I had an isue with the graphics card but I installed the drivers on the CD that are designed for windows 7 and that issue sorted itself out.

It has crashed: on shutdown, when idly sitting there, when playing games, when surfing the internet, etc.

Some of the common errors I get:
Page fault in non-page area
dxgmm1.sys (BC Code 50)
BC Code 1e
BC Code 3b
BC Code 1000007e
BC Code d1
BC Code 24
BC Code 19...

I was wondering if anyone has any suggestions?
You have several causes for these crashes but they all point to memory. I dont know how long you tested the ram with memtest. It may also be a heat issue but all signs point to memory (see below)

analysis
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder (4)\032710-16972-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
Debug session time: Sat Mar 27 16:43:19.636 2010 (GMT-4)
System Uptime: 0 days 1:31:25.540
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002ae835f, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )

Followup: MachineOwner
---------
Code:
032910-16894-01.dmp    3/29/2010 10:12:03 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c000001d    fffff880`04eb4e36    fffff880`07d5e538    fffff880`07d5dd90    dxgkrnl.sys    dxgkrnl.sys+43daa                    x64        C:\Users\K\Desktop\New folder (4)\032910-16894-01.dmp    4    15    7600    
032510-22994-01.dmp    3/25/2010 7:10:58 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02ba8f8c    fffff880`08a0a4c0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (4)\032510-22994-01.dmp    4    15    7600    
032710-17799-01.dmp    3/27/2010 2:09:41 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02a93b7c    fffff880`08ca6c50    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (4)\032710-17799-01.dmp    4    15    7600    
033010-16863-01.dmp    3/30/2010 8:29:12 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02abdb9a    fffff880`05fa5840    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (4)\033010-16863-01.dmp    4    15    7600    
032510-18532-01.dmp    3/25/2010 6:35:07 PM    REFERENCE_BY_POINTER    0x00000018    00000000`00000000    fffffa80`057bdb60    00000000`00000002    ff000000`00000004    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (4)\032510-18532-01.dmp    4    15    7600    
032710-15631-01.dmp    3/27/2010 3:12:12 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff95f`d9a3f78a    00000000`00000008    fffff95f`d9a3f78a    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (4)\032710-15631-01.dmp    4    15    7600    
032710-16972-01.dmp    3/27/2010 4:44:10 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000005    fffff800`02ae835f    00000000`00000000    ffffffff`ffffffff    Ntfs.sys    Ntfs.sys+ebae                    x64        C:\Users\K\Desktop\New folder (4)\032710-16972-01.dmp    4    15    7600    
032510-20685-01.dmp    3/25/2010 9:25:06 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    ffffffff`c00000ec    00000000`00000007    00000000`00000001    fffff880`0423aa80    i8042prt.sys    i8042prt.sys+8a80                    x64        C:\Users\K\Desktop\New folder (4)\032510-20685-01.dmp    4    15    7600
My System SpecsSystem Spec
31 Mar 2010   #5
BlueBomber

Windows 7
 
 

You are the greatest, I'll let you know what the results are when I get new RAM, I feel a lot better knowing what component to test first then just ideally switching them out. I did read an article on 1066 Mhz RAM and them requiring an additional heat sink.

Also as an aside I ran a memtest 3 times, the first memtest was done at the store, the other two I ran myself for 6 hours each time and only one error.
My System SpecsSystem Spec
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 BSOD, application failures, even when computer is idle!




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