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Windows 7: OK now I need help...total windows crash

31 Mar 2010   #1
DreemWarrior

Windows 7 ultimate X64
 
 
OK now I need help...total windows crash

I had windowas completely crash, to the point of black screen. I havent installed anything new, other than PC tools firewall. It had been running fine all day, and I went to start COD4, and it wouldnt load....app crash.Then I noticed that Avast was turned off. I decided to do a sys restore, and after POST, I get to the login screen, type PW, and thats it. Blackness. SO, I tried WRE...no joy there.But while I'm sitting in blackness, I can hit Ctrl/Alt/Del and get the blue screen for Taskmgr options, but when Taskmgr opens. theres only lilike 5 tasks running_CRSS,DWM,taskmgr,winlogon, and taskhost. And I cant click any other tabs in TMGR either. So I cant even get a mini dump. Any suggestions or possible causes? Not a big emergency...I do have other systems, but this is the NEW rig. I'm wondering if it is hardware based......?


My System SpecsSystem Spec
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31 Mar 2010   #2
ryo

 
 

hello do you have try to repair windows?
My System SpecsSystem Spec
31 Mar 2010   #3
DreemWarrior

Windows 7 ultimate X64
 
 

Quote   Quote: Originally Posted by ryo View Post
hello do you have try to repair windows?

lol Yeah thats what I've been trying to do.In WRE, it says repaired, but nada
My System SpecsSystem Spec
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31 Mar 2010   #4
jcgriff2

Windows 7 - Vista
 
 

Boot with Windows 7 DVD or using recovery partition.

Does the recovery screen w/ options appear?

jcgriff2

.
My System SpecsSystem Spec
31 Mar 2010   #5
DreemWarrior

Windows 7 ultimate X64
 
 

Quote   Quote: Originally Posted by jcgriff2 View Post
Boot with Windows 7 DVD or using recovery partition.

Does the recovery screen w/ options appear?

jcgriff2

.
Yes, thats what I did ...WRE, it went through the motions, but when it restarted, and I login, nothing.
I finally got it back I think....sti;; working on it. do I need to debug a minidump, or run SFC...or both??
My System SpecsSystem Spec
31 Mar 2010   #6
DreemWarrior

Windows 7 ultimate X64
 
 

Well, I'm still waiting on scans and such. Still no idea what caused it, but I think I know why the repair install didn;t work....both times. PC tools firewall. But after I recovered, it siad an ourtside app tried to disable and modify firewall....?System's clean as far as I can tell.
My System SpecsSystem Spec
31 Mar 2010   #7
electrotune1200

Windows 8 Pro
 
 

Have you tried disabling PC Tools Firewall or any other security suite in your services list first?

Sometimes they can block any changes happening to the system.
My System SpecsSystem Spec
31 Mar 2010   #8
DreemWarrior

Windows 7 ultimate X64
 
 

Quote   Quote: Originally Posted by electrotune1200 View Post
Have you tried disabling PC Tools Firewall or any other security suite in your services list first?

Sometimes they can block any changes happening to the system.
Actually, that what I meant to say was after disabling it, the repair went fine... as far as I can tell.
I just want to know WHAT caused it...
My System SpecsSystem Spec
02 Apr 2010   #9
jcgriff2

Windows 7 - Vista
 
 

I would remove the PC Tools firewall completely.

Install MSE --> http://www.microsoft.com/security_essentials/

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
Reply

 OK now I need help...total windows crash




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