Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 x64 15 minute+ shutdown (timeout?)

02 Apr 2010   #1
Cas

Windows 7 x64
 
 
Windows 7 x64 15 minute+ shutdown (timeout?)

Hi guys,

I've had x64 win7 installed for about a month, no troubles until now.

The last few days, whenever I shut down the PC for the night the "shutting down" screen is displayed for more than 15 minutes, at this point I just turn it off via the front power button on the case as I'm afraid to leave it all night saying that as I'm not that tech savvy.

Is there any way to figure out what's going on with the shutdown process? The following morning it starts up fine, and I restart with a disk check that comes up fine.


My System SpecsSystem Spec
.
02 Apr 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

That is usually caused by a program that takes forever to close. What happens if you shut down as soon as it boots?

Next time, before you shut down, end half of the processes in Task Manager. Be sure to record which ones you close!

If the shutdown is quick, you know the rogue process is in that half. If not, try the other half. From there you can narrow it down further until you identify which program is causing the hang.
My System SpecsSystem Spec
02 Apr 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cas View Post
Hi guys,

I've had x64 win7 installed for about a month, no troubles until now.

The last few days, whenever I shut down the PC for the night the "shutting down" screen is displayed for more than 15 minutes, at this point I just turn it off via the front power button on the case as I'm afraid to leave it all night saying that as I'm not that tech savvy.

Is there any way to figure out what's going on with the shutdown process? The following morning it starts up fine, and I restart with a disk check that comes up fine.

Go into event viewer (type eventvwr in search) go to windows log>application tab. Look for things like app hang, app crash, etc. Note any critical errors(they have red in the left column) and copy the event ID and source code. Let us know what they are

Ken
My System SpecsSystem Spec
.

02 Apr 2010   #4
Cas

Windows 7 x64
 
 

Okay, there are three entries at the time of the shutdown, as follows:

9009 The Desktop Window Manager has exited with code (0x40010004)

6000 The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.

1532 The User Profile Service has stopped.
My System SpecsSystem Spec
03 Apr 2010   #5
Cas

Windows 7 x64
 
 

Same shutdown issues last night. Here are event ID's that occurred when turning the system ON this morning:

4625 - The EventSystem sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\EventSystem\EventLog.

300 - Windows (2688) Windows: The database engine is initiating recovery steps.

302 - Windows (2688) Windows: The database engine has successfully completed recovery steps.

903 - Security SPP The Software Protection service has stopped.

6000 - The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.

The only programs running at time of shut down were:

atiedxx.exe
avgnt.exe *32
CCC.xe
csrss.exe
Ctxfihlp.exe *32
CTxfispi.exe *32
dwm.exe
explorer.exe
jusched.exe *32
MOM.exe
msgrdvmn.exe *32
taskhost.exe
taskmgr.exe
Volpanlu.exe *32
winlogon.exe
wlcomm.exe *32
My System SpecsSystem Spec
03 Apr 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cas View Post
Same shutdown issues last night. Here are event ID's that occurred when turning the system ON this morning:

4625 - The EventSystem sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\EventSystem\EventLog.

300 - Windows (2688) Windows: The database engine is initiating recovery steps.

302 - Windows (2688) Windows: The database engine has successfully completed recovery steps.

903 - Security SPP The Software Protection service has stopped.

6000 - The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
here is obviously some database corruption. Do you have a backup from before this problem to restore?

BTW the duplicate event log and database recovery is what is taking it so long to boot.

Ken
My System SpecsSystem Spec
03 Apr 2010   #7
Cas

Windows 7 x64
 
 

Would the database corruption be from the incomplete shutdown last night? Or would that exist before and is causing the incomplete shutdown timeouts?
My System SpecsSystem Spec
03 Apr 2010   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cas View Post
Would the database corruption be from the incomplete shutdown last night? Or would that exist before and is causing the incomplete shutdown timeouts?
Could be either but event viewer should provide an answer. Just see how far back the corruption goes.


Ken
My System SpecsSystem Spec
Reply

 Windows 7 x64 15 minute+ shutdown (timeout?)




Thread Tools




Similar help and support threads
Thread Forum
Timeout mapping network drives at windows login
Hi there, This is my situation: I have a virtual machine running, and a network drive which is mapped to that machine. The problem here is that when I am trying to login on windows, windows is first trying to connect to that mapped network drive - which it cannot because my virtual machine...
Network & Sharing
BSOD After a minute within Windows 7 or 8
Was having problems with my AMD FX 4100 and Windows 7 Bluescreen. Decided to install Windows 8 as I was told it didn't have the same problems and I couldn't get past the Win7 install... Still getting BSOD. Attached dump file. Have checked memory, disk diagnostics. All good, as well as power...
BSOD Help and Support
Computer randomly tells me it will shutdown in 1 minute.
I have an hp latop that I have had for almost 2 years next month. Today I put the computer in sleep mode and then I turned it back on no later than 5 minutes from putting it to sleep mode and suddenly I get this random arrow message saying that my computer has ran into a critical problem and that...
BSOD Help and Support
BSOD in Windows Display Driver Timeout
I've just gotten a BSOD saying my display driver timed out while I was in windows. The monitors lost their image, and began searching the various ports for a connection, then the BSOD showed up. This is the first time I've actually seen it happen, but I believe it has happened before since I have...
BSOD Help and Support
shutdown timeout?
Hy everybody Does anybody know if win 7 allows you to change the shutdown timeout from the registry editor, like the old xp did (I succeeded to shut down xp in about 9-10 sec, but I don't know how to do the same in win7).Thank you all, best wishes.
Performance & Maintenance
"Starting Windows" - 2 minute timeout, CD not found
I have just installed 7600.16385 and have two problems: 1) a two-minute timeout while the "Starting Windows" screen is displayed while booting, and 2) CD/DVD drive does not show up in Device Manager. System configuration in tech specs below. I saw the same problem on both RC1 and 7264. ...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:00.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App