Windows boots then hangs after network icon appears

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  1. Posts : 9
    Windows 7, Windows XP, Ubuntu, Mac (Tech)
       #1

    Windows boots then hangs after network icon appears


    I've already spent 12 hours on this, reduced the startup to microsoft only, and a whole slew of other fixes that I know, and I've learned many in my 15 years as a tech.

    What's happening is that Windows 7 Home is booting into windows, loads the notification, power, and network icons but the network icon is holding for 20-30 minutes. I have tried driver upgrades, removal, etc. the only thing I haven't removed is the virtual wifi miniport but that is next on the list.

    I will admit that I'm fairly new to servicing some of the quirks of windows 7, so I don't claim to know all (as if I could )

    Any help would be appreciated.
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    Welcome to the sevenforums outerregion!

    I'd point my finger at the network card, connection, or drivers... since that's where it hangs. To help us on this and any future issues, please complete filling in your system specs. Is this a desktop or laptop?

    Have you checked your connection? Wired or wireless??? Try a different cable, or port if your mobo has dual nics. Maybe try a different port on your router too (if you have a router). Check your routers DHCP settings, do you ever get an IP?
      My Computer


  3. Posts : 9
    Windows 7, Windows XP, Ubuntu, Mac (Tech)
    Thread Starter
       #3

    It'd be a little hard to fill in my details as I'm working on someone elses system. I'm a computer tech by trade. My system runs great (if a little slow due to age).

    The computer in question is an Asus Aspire 7535-5415

    Also this problem occurs whether the network is plugged in or not. I have turned off the wifi with the hardware switch as well.

    I will in the future endeavour to specify the system I'm working on.
      My Computer


  4. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #4

    outerregion said:
    The computer in question is an Asus Aspire 7535-5415
    Acer, not Asus... right?

    Sorry, didnt realize this was a clients system. Im an old tech myself...

    All looks good in device manager?

    Was this where you got your drivers? http://support.acer.com/drivers_download.aspx
      My Computer


  5. Posts : 9
    Windows 7, Windows XP, Ubuntu, Mac (Tech)
    Thread Starter
       #5

    Doh, Acer yeah, dreaming of a nice asus system a customer brought by

    The drivers were preinstalled, without updates before I saw the system, I attempted to update using driver magician. Yes the device manage is clear, no errors, warnings etc...
      My Computer


  6. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #6

    OK... yes Im a big fan of Asus too!

    Have you checked for any Acer or other OEM "easy network" connection sw? If there is any just uninstall it.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    outerregion said:
    Doh, Acer yeah, dreaming of a nice asus system a customer brought by

    The drivers were preinstalled, without updates before I saw the system, I attempted to update using driver magician. Yes the device manage is clear, no errors, warnings etc...

    You running homegroup? sometimes on some systems homegroup has "connectivity problems" You can verify it by making a new connection using workgroup instead.


    Let us know if you need help

    Ken
      My Computer


  8. Posts : 9
    Windows 7, Windows XP, Ubuntu, Mac (Tech)
    Thread Starter
       #8

    No other network functions, as mentioned, I have reduced everything down to microsoft only services, none of the asus ones are running.

    No, there is no homegroup.
      My Computer


  9. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #9

    outerregion said:
    No other network functions, as mentioned, I have reduced everything down to microsoft only services, none of the asus ones are running.

    No, there is no homegroup.
    Wired or wireless same results?
      My Computer


  10. Posts : 9
    Windows 7, Windows XP, Ubuntu, Mac (Tech)
    Thread Starter
       #10

    Same results, I tried removing the drivers but unfortunately windows reinstalls them during boot (for the wired)

    I'm almost at the point where I'm gonna try a reinstall (using the Asus recovery disks)
      My Computer


 
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