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Windows 7: Windows boots then hangs after network icon appears

02 Apr 2010   #1
outerregion

Windows 7, Windows XP, Ubuntu, Mac (Tech)
 
 
Windows boots then hangs after network icon appears

I've already spent 12 hours on this, reduced the startup to microsoft only, and a whole slew of other fixes that I know, and I've learned many in my 15 years as a tech.

What's happening is that Windows 7 Home is booting into windows, loads the notification, power, and network icons but the network icon is holding for 20-30 minutes. I have tried driver upgrades, removal, etc. the only thing I haven't removed is the virtual wifi miniport but that is next on the list.

I will admit that I'm fairly new to servicing some of the quirks of windows 7, so I don't claim to know all (as if I could )

Any help would be appreciated.


My System SpecsSystem Spec
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02 Apr 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Welcome to the sevenforums outerregion!

I'd point my finger at the network card, connection, or drivers... since that's where it hangs. To help us on this and any future issues, please complete filling in your system specs. Is this a desktop or laptop?

Have you checked your connection? Wired or wireless??? Try a different cable, or port if your mobo has dual nics. Maybe try a different port on your router too (if you have a router). Check your routers DHCP settings, do you ever get an IP?
My System SpecsSystem Spec
02 Apr 2010   #3
outerregion

Windows 7, Windows XP, Ubuntu, Mac (Tech)
 
 

It'd be a little hard to fill in my details as I'm working on someone elses system. I'm a computer tech by trade. My system runs great (if a little slow due to age).

The computer in question is an Asus Aspire 7535-5415

Also this problem occurs whether the network is plugged in or not. I have turned off the wifi with the hardware switch as well.

I will in the future endeavour to specify the system I'm working on.
My System SpecsSystem Spec
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02 Apr 2010   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by outerregion View Post
The computer in question is an Asus Aspire 7535-5415
Acer, not Asus... right?

Sorry, didnt realize this was a clients system. Im an old tech myself...

All looks good in device manager?

Was this where you got your drivers? http://support.acer.com/drivers_download.aspx
My System SpecsSystem Spec
02 Apr 2010   #5
outerregion

Windows 7, Windows XP, Ubuntu, Mac (Tech)
 
 

Doh, Acer yeah, dreaming of a nice asus system a customer brought by

The drivers were preinstalled, without updates before I saw the system, I attempted to update using driver magician. Yes the device manage is clear, no errors, warnings etc...
My System SpecsSystem Spec
02 Apr 2010   #6
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

OK... yes Im a big fan of Asus too!

Have you checked for any Acer or other OEM "easy network" connection sw? If there is any just uninstall it.
My System SpecsSystem Spec
02 Apr 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by outerregion View Post
Doh, Acer yeah, dreaming of a nice asus system a customer brought by

The drivers were preinstalled, without updates before I saw the system, I attempted to update using driver magician. Yes the device manage is clear, no errors, warnings etc...

You running homegroup? sometimes on some systems homegroup has "connectivity problems" You can verify it by making a new connection using workgroup instead.


Let us know if you need help

Ken
My System SpecsSystem Spec
02 Apr 2010   #8
outerregion

Windows 7, Windows XP, Ubuntu, Mac (Tech)
 
 

No other network functions, as mentioned, I have reduced everything down to microsoft only services, none of the asus ones are running.

No, there is no homegroup.
My System SpecsSystem Spec
02 Apr 2010   #9
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by outerregion View Post
No other network functions, as mentioned, I have reduced everything down to microsoft only services, none of the asus ones are running.

No, there is no homegroup.
Wired or wireless same results?
My System SpecsSystem Spec
02 Apr 2010   #10
outerregion

Windows 7, Windows XP, Ubuntu, Mac (Tech)
 
 

Same results, I tried removing the drivers but unfortunately windows reinstalls them during boot (for the wired)

I'm almost at the point where I'm gonna try a reinstall (using the Asus recovery disks)
My System SpecsSystem Spec
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 Windows boots then hangs after network icon appears




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