Not My Problem... Ya, right

Welocme!

We need to dmp files located in C:\WIndows\Minidump. https://www.sevenforums.com/crash-loc...d-problem.html

Thanks,
~JK

totalguy said:

im having same sort of issues and the manufacturers are saying the same FFS! windows 7 64 bit

Maybe because most of the time it's the user that's the problem.

Caused by hardware. See this tutorial: https://www.sevenforums.com/crash-loc...-what-try.html

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\040310-30966-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e43e50
Debug session time: Sat Apr  3 10:37:10.785 2010 (GMT-4)
System Uptime: 0 days 0:00:08.564
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004fa54f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004fa54f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fa16f0 fffff800`02ec0a89 : fffffa80`04fa54d0 fffffa80`03a1d680 00000000`0000000b 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fa1c10 fffff800`02da2547 : fffffa80`04fa54d0 fffff800`02e1b5f8 fffffa80`03a1d680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fa1c40 fffff800`02d0ab95 : fffff800`02e7d360 fffff800`02c85142 00000000`00000010 00000000`00000296 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fa1c80 fffff800`02c85161 : fffff880`010ace00 fffff800`02d0ab70 fffffa80`03a1d680 0000052a`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fa1cb0 fffff800`02f1b166 : 0000052a`00000000 fffffa80`03a1d680 00000000`00000080 fffffa80`03a08b30 : nt!ExpWorkerThread+0x111
fffff880`02fa1d40 fffff800`02c56486 : fffff880`02d64180 fffffa80`03a1d680 fffff880`02d6efc0 0000052a`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fa1d80 00000000`00000000 : fffff880`02fa2000 fffff880`02f9c000 fffff880`035b3540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------