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Windows 7: Help me with BSOD

09 Apr 2010   #11

Windows 7 Ultimate 64 Bit


I ran the verifier. I tried to attach the file after using SF diagnostic tool. But the file is too big (71mb). It wouldn't let me attach a file more than 8mb. Any idea?

I have attached the last dump file though. Thanks.


My System SpecsSystem Spec
09 Apr 2010   #12
Microsoft MVP


Zip up the SF Diagnostic Tool folder and upload it to a free filehosting service (don't use RapidShare as the analysts here can't get to it).

Or, zip up things from the folder separately and upload them that way.

AVGIDSDriver.sys is blamed in the memory dump - and the memory dump is a DRIVER_VERIFIER_DETECTED_VIOLATION

The driver is the AVG IDS Application Activity Monitor Driver - and the solution here is to remove AVG and install another antivirus to test. Here's the procedure:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the AVG from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of AVG using this free tool: AVG Antivirus and Security Software - Tools download
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
Summary of the BSOD:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Apr  9 01:23:35.268 2010 (GMT-4)
System Uptime: 0 days 0:00:54.281
BugCheck C4, {f6, 534, fffffa8006c81b30, fffff880011e37d9}
*** WARNING: Unable to verify timestamp for AVGIDSDriver.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSDriver.sys
Probably caused by : AVGIDSDriver.sys ( AVGIDSDriver+167d9 )
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  svchost.exe
My System SpecsSystem Spec
10 Apr 2010   #13

Windows 7 Ultimate 64 Bit

Here is the SF Diagnostic Tool foler uploaded.


Please check. Thanks
My System SpecsSystem Spec

10 Apr 2010   #14
Microsoft MVP


Nothing new in the Seven Forums folder.

I ran all of the memory dump files.

The AVG is still your primary problem.
BUT, there is an issue with the ASACPI.sys driver that's dated from 2005.

Extract the files, open the 64 folder and double click on the AsAcpiIns.exe file to install the latest (2009) version of the ASACPI.sys file.

Finally, please check both the Asus support website and the OCZ support website to ensure that you are using the correct settings/timings/voltages for your memory.

Good luck!

Please go to the Asus support website for your motherboard and download the Utility named ATK0110 ACPI Utility.
My System SpecsSystem Spec
12 Apr 2010   #15

Windows 7 Ultimate 64 Bit

I havent removed the AVG yet. I was going to do it soon BUT I Found this!(see attached)

SF Diagnostic Tool.exe a Trojan horse?

Any idea?:)
My System SpecsSystem Spec
12 Apr 2010   #16
Microsoft MVP


I've used the SF Diagnostic Tool on many occasions.
I'd have to wonder if there's malware on your system that's posting false reports to confuse you.

I'd suggest trying a couple of these free, online scans (in case your current protection is compromised): Malware
My System SpecsSystem Spec

 Help me with BSOD

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