laptop BSOD need help please


  1. Posts : 7
    windows 7
       #1

    laptop BSOD need help please


    My sons laptop is having BSOD issues once in awhile. I have attached the mini dump file any help would be great! Thanks


    Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.091207-1941)
    Language: English (Regional Setting: English)
    System Manufacturer: alienware
    System Model: Area-51 m9750
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs), ~1.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 2816MB RAM
    Page File: 1131MB used, 4497MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
    Card name: NVIDIA GeForce 8700M GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8700M GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0409&SUBSYS_2052161F&REV_A1
    Display Memory: 1651 MB
    Dedicated Memory: 499 MB
    Shared Memory: 1151 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: LPLA002
    Native Mode: 1440 x 900(p) (59.901Hz)
    Output Type: Internal
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver File Version: 8.17.0011.9562 (English)
    Driver Version: 8.17.11.9562
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/20/2009 21:34:54, 9333352 bytes
    WHQL Logo'd: Yes
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Your .dmp file points to your graphic driver as the cause of your crash ( nvlddmkm.sys ).. go to Nvidias' website and download the latest version...Hope this helps...
      My Computer


  3. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #3

    thats a nice laptop your son has there AkellyM, here is a link to the latest drivers NVIDIA DRIVERS 197.16 WHQL :)
      My Computer


  4. Posts : 7
    windows 7
    Thread Starter
       #4

    thanks for the fast replys!
      My Computer


  5. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #5

    akellym said:
    thanks for the fast replys!
    you're welcome :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:02.
Find Us