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Windows 7: BSOD with 0x0000000a

05 Apr 2010   #1

Windows 7
BSOD with 0x0000000a


Not good at debugging so you lot may be able to help me figure out whats wrong

Brand machine giving me BSOD when under stress or inactive.

Know 0x0 is usually a memory problem, but worthwhile checking with the experts.

Thanks, Regards

My System SpecsSystem Spec
05 Apr 2010   #2

Windows 7 Professional x64

It looks like your network drivers are causing the issue. Try updating them, and run a system files check. Open an elevated command prompt and enter sfc /scannow.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\\040510-21294-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a55000 PsLoadedModuleList = 0xfffff800`02c92e50
Debug session time: Mon Apr  5 10:10:08.342 2010 (GMT-4)
System Uptime: 0 days 1:36:23.965
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff80002ad0d4f}

Unable to load image \??\C:\Windows\system32\drivers\PktIcpt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PktIcpt.sys
*** ERROR: Module load completed but symbols could not be loaded for PktIcpt.sys
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ad0d4f, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cfd0e0


fffff800`02ad0d4f 488713          xchg    rdx,qword ptr [rbx]





TRAP_FRAME:  fffff880033af650 -- (.trap 0xfffff880033af650)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80039ee040 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff880033af850 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ad0d4f rsp=fffff880033af7e0 rbp=fffffa800707f140
 r8=fffff880033af850  r9=0000000000000000 r10=0000000000000002
r11=0000000000000006 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
fffff800`02ad0d4f 488713          xchg    rdx,qword ptr [rbx] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ac6469 to fffff80002ac6f00

fffff880`033af508 fffff800`02ac6469 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`033af510 fffff800`02ac50e0 : 00000000`00000010 00000000`00000000 fffffa80`00000003 00000000`c0a80168 : nt!KiBugCheckDispatch+0x69
fffff880`033af650 fffff800`02ad0d4f : 00000000`00000003 00000000`00000002 00000000`00000003 00000000`00000002 : nt!KiPageFault+0x260
fffff880`033af7e0 fffff880`0192d557 : fffffa80`0707f140 fffff880`033afac0 00000000`00006c07 fffff880`018113de : nt!KeAcquireInStackQueuedSpinLockAtDpcLevel+0x4f
fffff880`033af830 fffff880`01ae47bd : fffffa80`04293a50 00000000`00000002 fffffa80`062ff010 fffff880`033afac0 : NETIO!WfpExpireEntryLru+0x17
fffff880`033af880 fffff880`01aa2d26 : 00000000`00000004 fffffa80`00000030 00000000`00000000 00000000`00000001 : tcpip!WfpAleCloseRemoteEndpointConnection+0x2d
fffff880`033af8b0 fffff880`01b245bb : fffffa80`04293a50 fffffa80`04129c5a 00000000`00000000 fffffa80`04293a50 : tcpip! ?? ::FNODOBFM::`string'+0x22592
fffff880`033afa00 fffff880`01b24942 : fffff8a0`0a7f9ad0 fffffa80`04129b90 00000000`00000001 00000000`00000000 : tcpip!WfpAleHandleSendCompletion+0xeb
fffff880`033afb20 fffff880`01b2eac2 : fffffa80`07c9d9c8 fffff880`04980ec3 fffffa80`043b1240 00000000`00000001 : tcpip!WfpAlepAuthorizeSendCompletion+0x32
fffff880`033afb70 fffff880`01992af2 : 00000000`00000000 fffffa80`043b1240 fffffa80`043b1240 00000000`00000000 : tcpip!WfpAleCompleteOperation+0x162
fffff880`033afc10 fffff880`0497e618 : 00000000`00000000 fffffa80`043b1240 ffffffff`00000010 00000002`00000005 : fwpkclnt!FwpsCompleteOperation0+0x1e
fffff880`033afc40 00000000`00000000 : fffffa80`043b1240 ffffffff`00000010 00000002`00000005 fffffa80`07c9d9c0 : PktIcpt+0x2618


fffff880`0192d557 488b4310        mov     rax,qword ptr [rbx+10h]


SYMBOL_NAME:  NETIO!WfpExpireEntryLru+17

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  X64_0xA_NETIO!WfpExpireEntryLru+17

BUCKET_ID:  X64_0xA_NETIO!WfpExpireEntryLru+17

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD with 0x0000000a

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