windows 7 force shutdown


  1. Posts : 1
    windows 7 home premium 64 bit
       #1

    windows 7 force shutdown


    Hello!

    My laptop, a bogstandard sony vaio vgn-sr51mf, keeps on unexpectedly turning off while I'm using realplayer.

    I would really appreciate some help and I apologise in advance because some of this is probably beyond my, somewhat limited, technical expertise.

    Many thanks in advance for your help.

    David


    I am sorry if I'm not providing the right info but here is what I have:

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 4/6/2010 11:06:03 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xFFFFFFFFC000021A (0xFFFFF8A000255930, 0x0, 0xFFFFFFFFC0000001, 0x100760)
    Error: STATUS_SYSTEM_PROCESS_TERMINATED
    Dump file: C:\Windows\Minidump\040610-32245-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Mon 4/5/2010 1:45:52 AM your computer crashed
    This was likely caused by the following module: wininit.exe
    Bugcheck code: 0xF4 (0x3, 0xFFFFFA8007186970, 0xFFFFFA8007186C50, 0xFFFFF800031C6240)
    Error: CRITICAL_OBJECT_TERMINATION
    Dump file: C:\Windows\Minidump\040510-36660-01.dmp
    file path: C:\Windows\system32\wininit.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Windows Start-Up Application
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Fri 4/2/2010 5:00:12 AM your computer crashed
    This was likely caused by the following module: wininit.exe
    Bugcheck code: 0xF4 (0x3, 0xFFFFFA8007214B30, 0xFFFFFA8007214E10, 0xFFFFF800031D5240)
    Error: CRITICAL_OBJECT_TERMINATION
    Dump file: C:\Windows\Minidump\040210-22651-01.dmp
    file path: C:\Windows\system32\wininit.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Windows Start-Up Application
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Tue 3/2/2010 3:07:21 PM your computer crashed
    This was likely caused by the following module: iastor.sys
    Bugcheck code: 0x9088 (0xFFFFF880053D8880, 0xFFFFF880053D8884, 0xFFFFF880053D8890, 0xFFFFF880053D8894)
    Error: Unknown
    Dump file: C:\Windows\Minidump\030210-19266-01.dmp
    file path: C:\Windows\system32\drivers\iastor.sys
    product: Intel Matrix Storage Manager driver
    company: Intel Corporation
    description: Intel Matrix Storage Manager driver - x64
      My Computer


  2. Posts : 1,506
    W7 Ult. x64 | OS X
       #2

    This won't fix your problem, but you can use VLC Media Player as a substitute in the mean time. It doesn't play all versions of Real files, but should play most. If you want a real alternative, then I suggest Media Player Classic HomeCinema & Real Alternative Codec Pack.

    http://www.videolan.org/vlc/

    http://mpc-hc.sourceforge.net/

    http://www.free-codecs.com/download/...lternative.htm
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    davidhoy said:
    Hello!

    My laptop, a bogstandard sony vaio vgn-sr51mf, keeps on unexpectedly turning off while I'm using realplayer.

    I would really appreciate some help and I apologise in advance because some of this is probably beyond my, somewhat limited, technical expertise.

    Many thanks in advance for your help.

    David


    I am sorry if I'm not providing the right info but here is what I have:

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 4/6/2010 11:06:03 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xFFFFFFFFC000021A (0xFFFFF8A000255930, 0x0, 0xFFFFFFFFC0000001, 0x100760)
    Error: STATUS_SYSTEM_PROCESS_TERMINATED
    Dump file: C:\Windows\Minidump\040610-32245-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Mon 4/5/2010 1:45:52 AM your computer crashed
    This was likely caused by the following module: wininit.exe
    Bugcheck code: 0xF4 (0x3, 0xFFFFFA8007186970, 0xFFFFFA8007186C50, 0xFFFFF800031C6240)
    Error: CRITICAL_OBJECT_TERMINATION
    Dump file: C:\Windows\Minidump\040510-36660-01.dmp
    file path: C:\Windows\system32\wininit.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Windows Start-Up Application
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Fri 4/2/2010 5:00:12 AM your computer crashed
    This was likely caused by the following module: wininit.exe
    Bugcheck code: 0xF4 (0x3, 0xFFFFFA8007214B30, 0xFFFFFA8007214E10, 0xFFFFF800031D5240)
    Error: CRITICAL_OBJECT_TERMINATION
    Dump file: C:\Windows\Minidump\040210-22651-01.dmp
    file path: C:\Windows\system32\wininit.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Windows Start-Up Application
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Tue 3/2/2010 3:07:21 PM your computer crashed
    This was likely caused by the following module: iastor.sys
    Bugcheck code: 0x9088 (0xFFFFF880053D8880, 0xFFFFF880053D8884, 0xFFFFF880053D8890, 0xFFFFF880053D8894)
    Error: Unknown
    Dump file: C:\Windows\Minidump\030210-19266-01.dmp
    file path: C:\Windows\system32\drivers\iastor.sys
    product: Intel Matrix Storage Manager driver
    company: Intel Corporation
    description: Intel Matrix Storage Manager driver - x64
    Hi David,
    I suggest that we will get a more definitive overview of your problems if you follow this advice.[1 - Novice] How to ask for help with a BSOD problem
    If you require more help let us know.
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    DavidHoy,

    Did you have this problem before you installed RealPlayer?

    Using SystemRestore, restore you system to a point in time where the system was functional.

    WIN + Pause/Break | in the left-hand task pane select, System Protection |
    click on the System Restore button
    select the desired restore point.

    WIN denotes that key with the funny looking wavy flag on it.
      My Computer


 

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