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Windows 7: Razer Naga or GPU BSOD?

06 Apr 2010   #1
Metal Loops

Windows 7 Home Prem. 32-Bit
 
 
Razer Naga or GPU BSOD?

Hello, I bought a Razer Naga a week ago and I seem to be having problems with it a lot during that week.
The problems I am getting are blue screen errors, and I have not been getting these only since I bought the new mouse. First was when I was playing WoW, and suddenly, when I clicked the left mouse button it minimized the game, and I realized I couldn't press anything with my left button except the task bar, then a few seconds later I got a blue screen of death. Then a few days later, I was just browsing through the my pc, going through my files, then again my left mouse button wasn't working, got a Blue screen of death again.
Just now I was playing WoW and my game just froze (I think it was when I clicked the bottom left button where, the back and forward button) It's what I use to get on my mounts in game, Please don't just say it's because of the macro keys, because like I mentioned above it did it just on my desktop. Plus I do have the latest drivers/software, so could you please help with my problem.

OK, this is a recent update (I posted this on a wrong forum, so updating while I can) I went to event viewer, and I noticed the problem was with my graphics card driver, so I've uninstalled, used DriverSweeper to get rid of anything, and re-installed just incase it could be a problem with just the GPU drivers.

But on the earlier BSOD's I am not sure if was because of my GPU drivers, this is why I need anyones help with my problem here.

I will put 2 BSOD memory dumps inside the zip, please check both.



My System SpecsSystem Spec
.
06 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Metal Loops View Post
Hello, I bought a Razer Naga a week ago and I seem to be having problems with it a lot during that week.
The problems I am getting are blue screen errors, and I have not been getting these only since I bought the new mouse. First was when I was playing WoW, and suddenly, when I clicked the left mouse button it minimized the game, and I realized I couldn't press anything with my left button except the task bar, then a few seconds later I got a blue screen of death. Then a few days later, I was just browsing through the my pc, going through my files, then again my left mouse button wasn't working, got a Blue screen of death again.
Just now I was playing WoW and my game just froze (I think it was when I clicked the bottom left button where, the back and forward button) It's what I use to get on my mounts in game, Please don't just say it's because of the macro keys, because like I mentioned above it did it just on my desktop. Plus I do have the latest drivers/software, so could you please help with my problem.

OK, this is a recent update (I posted this on a wrong forum, so updating while I can) I went to event viewer, and I noticed the problem was with my graphics card driver, so I've uninstalled, used DriverSweeper to get rid of anything, and re-installed just incase it could be a problem with just the GPU drivers.

But on the earlier BSOD's I am not sure if was because of my GPU drivers, this is why I need anyones help with my problem here.

I will put 2 BSOD memory dumps inside the zip, please check both.
These two had different causes, but both were related to your vidoe dirver. I would un-install the current driver completely and download a fresh copy

Let us know if you need help

Ken
Code:
040610-34226-01.dmp    4/6/2010 5:10:00 PM        0x00000116    0x874fe138    0x916f8a50    0x00000000    0x00000002    nvlddmkm.sys    nvlddmkm.sys+eaa50                    32-bit        C:\Users\K\Desktop\New folder (4)\040610-34226-01.dmp    8    15    7600    
040110-33087-01.dmp    4/1/2010 10:31:04 PM    DRIVER_CORRUPTED_EXPOOL    0x000000c5    0x00000004    0x00000002    0x00000001    0x82b23067    ntkrnlpa.exe    ntkrnlpa.exe+4685b                    32-bit        C:\Users\K\Desktop\New folder (4)\040110-33087-01.dmp    8    15    7600
My System SpecsSystem Spec
06 Apr 2010   #3
Metal Loops

Windows 7 Home Prem. 32-Bit
 
 

They are both caused by my video drivers? because what you have posted
Code:
040110-33087-01.dmp    4/1/2010 10:31:04 PM    DRIVER_CORRUPTED_EXPOOL    0x000000c5    0x00000004    0x00000002    0x00000001    0x82b23067    ntkrnlpa.exe    ntkrnlpa.exe+4685b                    32-bit        C:\Users\K\Desktop\New folder (4)\040110-33087-01.dmp    8    15    7600
ntkrnlpa.exe is the problem? that is not related to Nvidia is it?
My System SpecsSystem Spec
.

07 Apr 2010   #4
Metal Loops

Windows 7 Home Prem. 32-Bit
 
 

Can anyone else help me with this situation at all? I'm just wondering what ntkrnlpa is, and how it could be related or causing that BSOD that I got?
My System SpecsSystem Spec
07 Apr 2010   #5
not so gray matter

W7 Ult. x64 | OS X
 
 

ntkrnlpa is related to the "NT Kernel & System" but you don't need to worry so much about what it is.

Just download the latest video drivers for your video card and replace your old ones.

Here are the latest three sets of video drivers, use the first one:

NVIDIA DRIVERS 197.13 WHQL

NVIDIA DRIVERS 197.25 BETA
NVIDIA DRIVERS 197.13
My System SpecsSystem Spec
07 Apr 2010   #6
Metal Loops

Windows 7 Home Prem. 32-Bit
 
 

Ok, I will do this and get back to you if I get another BSOD or anything else weird happens.
My System SpecsSystem Spec
20 May 2010   #7
Metal Loops

Windows 7 Home Prem. 32-Bit
 
 

Ok, I know this is quite an old post of mine. Re-installing the drivers fixed the problem. But four days ago, I alt tabbed out of WoW, back again and my PC crashed and got a BSOD, and just now, went afk for 5 minutes and got a quick BSOD. Could anyone check the .DMP files for me? Also could it mean that my drivers are broken again because of the Alt-Tab error?

By the way this is the error i've been getting 0x0000000a, just incase that would help.
My System SpecsSystem Spec
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 Razer Naga or GPU BSOD?




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