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Windows 7: explorer won't start

07 Apr 2010   #1
bigbrett

windows 7
 
 
explorer won't start

hi peeps i wonder if anybody can help i've got windows 7 ultimate retail installed on my pc and everything was fine till yesterday when all of a sudden it crashed and when i restarted explorer won't start, it also won't start in safe mode. i have tried to use the repair feature on the install disc but that didn't work. i've also tried system resore but still nothing. please help


My System SpecsSystem Spec
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07 Apr 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Can Windows boot? You may want to test your hard drive and RAM.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder.. Boot from the CD, and run at least 5 passes.
My System SpecsSystem Spec
07 Apr 2010   #3
bigbrett

windows 7
 
 

yeah windows boots and i can get other programs ie antivirus to work by going into task manager it is just explorer
My System SpecsSystem Spec
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07 Apr 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

You might try a system files check and/or repair install.
My System SpecsSystem Spec
07 Apr 2010   #5
bigbrett

windows 7
 
 

i'll try the system files check but like i said i have already tried system restore and that didn't work. i also tried the repair install but not sure how to get it to work without explorer as it won't autorun lol sorry oh also how do i get the elevated comand propt without any start menu?
My System SpecsSystem Spec
07 Apr 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

You can start a new task in task manager, and type explorer.exe.

Attachment 65678

If it works, great. If not, you can pull up a command prompt by starting cmd.
My System SpecsSystem Spec
07 Apr 2010   #7
bigbrett

windows 7
 
 

i tried that but explorer wouldn't start lol also if i do the command prompt from there wouldn't it be the ordinary cmd promt and not the elevated one?
My System SpecsSystem Spec
07 Apr 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by bigbrett View Post
i tried that but explorer wouldn't start lol also if i do the command prompt from there wouldn't it be the ordinary cmd promt and not the elevated one?
Don't worry about that. It should work anyway.

Here's what mine says, because I have an administrator account:

Attachment 65679

If you want to start the setup from the command prompt, first, find your DVD drive letter.

Try these commands:

D:\setup.exe

If you get an error, try the E drive:

E:\setup.exe
My System SpecsSystem Spec
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