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Windows 7: Intermittent BSD, always when in IE

18 Apr 2010   #11
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by tanman View Post
Hi JCgriff2,

You seem to have gotten it about right. I've been running for 2 days without a problem. I am going to keep trying this week and if I get a problem. I'll repost. So far so good.

I've been on to ZA and they are willing to take the dump files and review, so if we prove its their fault, I'll point them to this thread.

Thanks again. Fingers crossed.

Anthony
Hi Anthony -

I wish you well with Zone Alarm. Send them the full kernel dumps, if possible.

If system crash settings (startup and recovery settings) = "kernel memory dump", each BSOD will produce a full kernel dump - c:\windows\memory.dmp and a mini kernel dump - c:\windows\minidump

The full kernel can be 300MB or much more in size and is written over each time system BSODs. The mini kernels, as you know, have the date in the file name and are therefore preserved.

Sorry to diminish your hopes, but Zone Alarm thread here at SevenForums just ended. BSOD-free now for 1 week - post-Z/A removal.

https://www.sevenforums.com/crashes-d...tml#post690945

Enjoy the weekend.

jcgriff2

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My System SpecsSystem Spec
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29 Apr 2010   #12
tanman

Windows 7 x64 Professional
 
 

Using ZA tool to completely remove ZA, provided by their tech team and then reinstall has left me with a working system?
Can't ask for money back now then...
My System SpecsSystem Spec
07 May 2010   #13
jcgriff2

Windows 7 - Vista
 
 

Re-installed Zone Alarm..?

I wish you the best of luck.

jcgriff2

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My System SpecsSystem Spec
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08 May 2010   #14
tanman

Windows 7 x64 Professional
 
 

You're not wrong. It's been working fine for a week now and it just appears to have tried to do an update and the computer froze and |I have had to remove ZA all over again. Looks like I won't be trying again.

cheers for what was very solid advice...
My System SpecsSystem Spec
08 May 2010   #15
jcgriff2

Windows 7 - Vista
 
 

I truly am sorry to hear of the outcome here. I know what it is like to believe in a product, then to learn... Well, it is something you had to experience for yourself, like I had to - with NIS 2+ years ago.

Good Luck to you.

Regards. . .

jcgriff2

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My System SpecsSystem Spec
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 Intermittent BSD, always when in IE




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