Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: W7x64 is crashing but x32 isn't HELP!

10 Apr 2010   #1

Windows 7 RTM
W7x64 is crashing but x32 isn't HELP!

Hello and thanks for taking the time to help me out.

I have used the W7 RTM x64 for soe days now with no problem, but as a personal rule I format my computer twice a year. After formatting it the last time, it started crashing constantly while intalling progrmas or accessing my external USB hard drive. The easiest way to crash it is by trying to do the Windows Experience Index test since it freezes the computer when doing the Direct3D 9 assesment, the very first of the process.

I tried using the retail version of W7 x64 and that installation didn't even finish. It just stops when setup is "expanding windows files 55%". Simply freezes.

Then I installed Vista x64. It also fails to install although it finishes the file expansion just fine. After I have inputed the User and Computer names, it reads "Thank You", I click "Next" and then it either restarts or freezes while testing my computer's performance for the first time, which the install process does automatically, unlike the W7 installation.

Finally, I installed the x86 version of W7 RTM and it works perfectly. I have 6 GB of RAM with an Intel i7 920, so running this OS is simply out of the question.

Any ideas as to what the problem might be and how to fix it? I'm thinking RAM, but I am not sure what to do about it or how to test all 6 GB of memory (it's Patriot DDR3 triple-channel, in case anyone needs that info).

Thank you so much in advance.

My System SpecsSystem Spec
10 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X

I'm not quite sure but it sounds like your installation was corrupted. You can try a repair install using the dvd, but it may be the dvd itself, clean it first.
My System SpecsSystem Spec
10 Apr 2010   #3

Windows 7 RTM

Quote   Quote: Originally Posted by notsograymatter View Post
I'm not quite sure but it sounds like your installation was corrupted. You can try a repair install using the dvd, but it may be the dvd itself, clean it first.
I've tried installing them several times, burned several different DVDs as well. Remember that the RTM version of W7 x64 installs just fine, but stats crashing when I try the Windows Experience Index, I install a program or I just surf the web.
My System SpecsSystem Spec


 W7x64 is crashing but x32 isn't HELP!

Thread Tools

Similar help and support threads
Thread Forum
W7x64 HP kprocesshacker.sys question
I know this is a legit file. Where should it be located? In the \system32 folder? If I find it located in the \programs\Process Hacker 2 folder, does that mean I have a security issue? Is this site/program safe? How to Fix kprocesshacker.sys Error I'm getting BSOD's when my account loads...
General Discussion
BSOD. Seems to be a software issue, but not sure. W7x64
Attached the whole enchilada in a zip file. Anyone able to shed light on this issue?
BSOD Help and Support
W7x64 freezes after copying over wlan
Hi. I use a RT61 wlan card for which the winupdate got a new driver just a week ago. Now everytime i try to copy something to my second computer which is VistaHomePrem sp1, my computer freezes with no event log message. Everything else works fine (fe. uTorrent, emule, www, etc.). Specs:...
Network & Sharing
W7x64 Email client?
Given the limited options, what is the best,trouble free email client to use when having to transfer files from XP using Outlook and/or Outlook Express?
Browsers & Mail
ACHI driver issue W7x64
Greetings all :D I'm making a post as a W7x64 install is driving me nuts. During W7 setup, at the F6 prompt, I've loaded the drivers for the Southbridge to enable SATA hotswapping and NCQ'ability. When I set the BIOS to ACHI mode the W7 installation fails to complete, during the first...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:42.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App