BSOD on new com


  1. Posts : 14
    Microsoft Windows 7 Home Premium
       #1

    BSOD on new com


    hi all, i am getting BSOD on a new com, hours old , with the following below the specs

    ASUS P7H55-V motherboard with I3 530
    WD GREEN 1TB
    Nvidia Geforce 9500GT
    Coolermaster extreme power plus 460W
    corsair 2gb x2 DDR3 1333MHZ
    windows 7 64bits

    these are the dump files


    problem is that i cant read the dump files, the page gives me this message
    "your debugger is not using the correct symbol"

    i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
    thank you all in advance.
    Last edited by Brink; 04 Jan 2013 at 00:05. Reason: broken link removed
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    fantasy87 said:
    hi all, i am getting BSOD on a new com, hours old , with the following below the specs

    ASUS P7H55-V motherboard with I3 530
    WD GREEN 1TB
    Nvidia Geforce 9500GT
    Coolermaster extreme power plus 460W
    corsair 2gb x2 DDR3 1333MHZ
    windows 7 64bits

    these are the dump files


    problem is that i cant read the dump files, the page gives me this message
    "your debugger is not using the correct symbol"

    i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
    thank you all in advance.
    We get two different causes dependent on the tool that we use. One says video driver and the more reliable says memory.

    I would download memtestx86 and run for 5 passes.

    un-install all remnants of the current driver and reinstall a fresh copy

    Let us know if you need help

    Ken
    Last edited by Brink; 04 Jan 2013 at 00:05. Reason: broken link removed
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    fantasy87 said:
    hi all, i am getting BSOD on a new com, hours old , with the following below the specs

    ASUS P7H55-V motherboard with I3 530
    WD GREEN 1TB
    Nvidia Geforce 9500GT
    Coolermaster extreme power plus 460W
    corsair 2gb x2 DDR3 1333MHZ
    windows 7 64bits

    these are the dump files


    problem is that i cant read the dump files, the page gives me this message
    "your debugger is not using the correct symbol"

    i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
    thank you all in advance.
    Hi & welcome,
    Just a thought - if your computer is indeed only a few hours old I suggest you return it to the place of purchase - see what they say. You should not have this problem.
    Jan.
    Last edited by Brink; 04 Jan 2013 at 00:05. Reason: broken link removed
      My Computer


  4. Posts : 14
    Microsoft Windows 7 Home Premium
    Thread Starter
       #4

    well i DIY the system, the parts has been lying around for a week. i have done a few DIY system with no problem. but this is the only one that i keep getting and still unable to solve it. zigzag i will try to run mem test for all the memory again to check. thanz for the help. will return soon enough. thanz again for the very fast reply
      My Computer


  5. Posts : 14
    Microsoft Windows 7 Home Premium
    Thread Starter
       #5

    hi sorry about the very slow update... just managed to get back home...
    updates...
    the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
    but when it comes to using the computer, the program just crash sometimes even when it is idling..



    these are 4 more of the crash reports over the week.
    i have totally no idea what is going on with this computer now.
    pls do guide me along with it. thank you.
    Last edited by Brink; 04 Jan 2013 at 00:05. Reason: broken link removed
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    fantasy87 said:
    hi sorry about the very slow update... just managed to get back home...
    updates...
    the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
    but when it comes to using the computer, the program just crash sometimes even when it is idling..


    these are 4 more of the crash reports over the week.
    i have totally no idea what is going on with this computer now.
    pls do guide me along with it. thank you.

    Unfortunately the files are not available see pic.
    Last edited by Brink; 04 Jan 2013 at 00:06. Reason: broken link removed
      My Computer


  7. Posts : 14
    Microsoft Windows 7 Home Premium
    Thread Starter
       #7

    sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    zigzag3143 said:
    fantasy87 said:
    hi sorry about the very slow update... just managed to get back home...
    updates...
    the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
    but when it comes to using the computer, the program just crash sometimes even when it is idling..



    these are 4 more of the crash reports over the week.
    i have totally no idea what is going on with this computer now.
    pls do guide me along with it. thank you.

    Unfortunately the files are not available see pic.
    fantasy87 said:
    sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.
    No problem, I will check
    Last edited by Brink; 04 Jan 2013 at 00:06. Reason: broken link removed
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    fantasy87 said:
    sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.
    These crashes are somewhat inconclusive but point to an OS file being corrupt. We should deal with that first. To run a system file check type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

    If the crashes continue we can get more aggressive. Let us know the results of the system file check.

    Let us know if you need help


    Ken
      My Computer


 

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