Blue Screen Crash


  1. Posts : 4
    Windows 7 Professional
       #1

    Blue Screen Crash


    Hello Everyone,

    Recently upgraded to Windows 7 Professional 32 bit version from XP and I am getting consistent system crashes. Here is my error message

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 85916024
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\041110-30234-01.dmp
    C:\Users\Mike\AppData\Local\Temp\WER-55625-0.sysdata.xml
    I have also attached the dmp file mentioned above. Any help you can give would be appreciated. Thanks
    Last edited by Mellerman; 11 Apr 2010 at 11:16. Reason: wrong file upload
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Here's a link to some suggestions on how to troubleshoot STOP 0x124 errors: https://www.sevenforums.com/crash-loc...-what-try.html . They are errors generated by your CPU and reported to Windows. As such, they don't have a whole lot of information in them.

    There are no older drivers listed in the memory dump file (that's one thing that I always look for).

    Here's a summary of the BSOD:
    Code:
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941
    Debug session time: Sun Apr 11 11:32:30.750 2010 (GMT-4)
    System Uptime: 0 days 0:00:16.671
    BugCheck 124, {0, 85916024, 0, 0}
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    If you Google Bugcheck code 124, there are plenty of suggestions. Hard to tell which ones apply to your case.
      My Computer


 

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