Files Associations crash explorer ?????


  1. Posts : 10
    Seven
       #1

    Files Associations crash explorer ?????


    Hi.

    With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....????

    Any advice on how to correct this problem ?

    Thanks.
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    You need to look in eventviewer to determine the cause of the crash. Click on Start button, then type (in search box or Run box) "eventvwr.msc" (without the quotes). Look in critical errors for explorer.exe crash at the date and time it occurred. Copy and paste what you see.
      My Computer


  3. Posts : 10
    Seven
    Thread Starter
       #3

    Euuuh...Not sure to understand how to use event viewer.....Where must I search for explorer.exe crash ?
    If I search in Windows Logs / Application, I found only this :
    -System
    -Provider[ Name] Microsoft-Windows-Winlogon[ Guid] {DBE9B383-7CF3-4331-91CC-A3CB16A3B538}[ EventSourceName] Winlogon
    -EventID1002[ Qualifiers] 16384
    Version0Level4Task0Opcode0Keywords0x80000000000000-TimeCreated[ SystemTime] 2010-04-13T06:19:59.000000000Z
    EventRecordID3061Correlation-Execution[ ProcessID] 0[ ThreadID] 0
    ChannelApplicationComputerMathieu-SevenSecurity
    -EventData
    explorer.exe

    With the explanation : (translated from french) : Environement stopped in an unnatented manner, and explorer.exe restarted.
      My Computer


  4. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #4

    Unfortunately, Winlogon is a very generic error that can be caused by any number of things. So its hard to pinpoint from the event log, the reason for the crash.

    Try rebooting your computer in safe mode. Then check if the problem still exists. If it doesnt then its probably a 3rd party app or driver rhats responsible.
      My Computer


  5. Posts : 10
    Seven
    Thread Starter
       #5

    Hi.

    Same problem in Safe Mode....

    Any suggestion ?
      My Computer


  6. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #6

    Try a couple of things one by one.

    1) Download and scan with malwarebytes antimalware (its freeware).

    2) If you have system restore turned on, then try restoring to a point before this problem occurred.

    2) If 1) and 2) above do not help, then it looks like the OS is mucked up. So back up your data and do a repair install. Go through this tutorial.

    Repair Install
      My Computer


  7. Posts : 1
    Win 7 ultimate 32 bit
       #7

    I have same problem when I run %windir%\system32\control.exe


    MathieuM68 said:
    With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....????
    I have exactly the same problem, except I’m running the “Default Programs” tool (%windir%\system32\control.exe). Here is the result from the critical event viewer:

    Faulting application name: Explorer.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc60d
    Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdac7
    Exception code: 0xc0000005
    Fault offset: 0x0002af88
    Faulting process id: 0xdf4
    Faulting application start time: 0x01cd66ed71164bfe
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\ole32.dll
    Report Id: 7a3ce947-d338-11e1-8b52-386077a267dc

    I haven’t tried to reproduce the error in safe mode (yet). Malwarebytes is courrently running. Also: I’m running Avira antivirus, with Windows firewall.

    -Thanks
    -Harry
      My Computer


 

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