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Windows 7: BSOD when installing or working with cs4

12 Apr 2010   #1
rtasooji

windows 7
 
 
BSOD when installing or working with cs4

hi everybody
well i recently get lots of BSOD in windows 7 but i dont have any problem in xp with same things i do in seven (i don't think its hardware problem) i have to say my new friend is BSOD in windows 7 well i see lots of .dmp file in my Minidump folder i sent them.i cant install photoshop cs4 in middle of setup i see BSOD most of the time when i working with cs4 or one of the Adobe applications is running there's BSOD.


please please please help me

thanks


My System SpecsSystem Spec
.
12 Apr 2010   #2
usasma
Microsoft MVP

 
 

I would first suspect eamon.sys - a component of your NOD32 antivirus program.
Please uninstall the current program from your system. Then download and install a fresh copy from the NOD32 website.

Also, please locate these files on your system: agn3ph5l.SYS and aylbvtnp.SYS (They're most likely to be in C:\Windows\System32\drivers)
Right click on them and select "Properties", then select the Details tab and let us know what it says there.
If you're unable to get the information, please scan your system with one of the free, online scanners at this link: Malware The reason for this is that I can't find any evidence of these drivers online - and in most cases that means that there is an infection because of it.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:
Code:
adfs.SYS     Thu Aug 14 10:57:15 2008 - Adobe File System Filter driver - http://www.carrona.org/dvrref.html#adfs.SYS
agn3ph5l.SYS Thu Sep 06 08:08:54 2007 - UNKNOWN DRIVER, UNABLE TO LOCATE ON WEB - http://www.carrona.org/dvrref.html#agn3ph5l.SYS
aylbvtnp.SYS Thu Sep 06 08:08:54 2007 - UNKNOWN DRIVER, UNABLE TO LOCATE ON WEB - http://www.carrona.org/dvrref.html#aylbvtnp.SYS
nvm62x32.sys Fri Oct 17 17:00:39 2008 - nVidia nForce Chipset driver (networking component) - http://www.carrona.org/dvrref.html#nvm62x32.sys
pcouffin.sys Tue Dec 05 09:39:53 2006 - low level access layer for CD devices (A part of  many different CD/DVD burning   programs) - http://www.carrona.org/dvrref.html#pcouffin.sys
wacommousefilter.sys Fri Feb 16 13:12:29 2007 - Wacom(tablet) Mouse Filter driver - http://www.carrona.org/dvrref.html#wacommousefilter.sys
WacomVKHid.sys Thu Feb 15 18:11:07 2007 - Wacom(tablet) HID Filter driver - http://www.carrona.org/dvrref.html#WacomVKHid.sys
If the BSOD's keep up, we're then going to have to take a look at the file system on your hard drive (and maybe the hard drive itself).

Summary of the BSOD's:
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 15:41:27.118 2010 (GMT-4)
System Uptime: 0 days 0:09:33.915
BugCheck 1000008E, {c0000005, 82ab799f, 8d2b19f4, 0}
*** WARNING: Unable to verify timestamp for eamon.sys
*** ERROR: Module load completed but symbols could not be loaded for eamon.sys
Probably caused by : fileinfo.sys ( fileinfo!FIPostReadWriteCallback+ba )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  Setup.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 15:31:16.178 2010 (GMT-4)
System Uptime: 0 days 0:32:23.991
BugCheck 1000008E, {c000001d, 82c8f309, a69fbc18, 0}
Probably caused by : ntkrpamp.exe ( nt!NtWriteFile+254 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  Setup.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 14:58:15.393 2010 (GMT-4)
System Uptime: 0 days 0:12:05.190
BugCheck 1000008E, {c0000005, 8259d08d, 97a778c8, 0}
Probably caused by : win32k.sys ( win32k!DEVLOCKOBJ::vDestructor+40 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  rundll32.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 14:21:03.504 2010 (GMT-4)
System Uptime: 0 days 0:17:10.317
*** WARNING: Unable to verify timestamp for eamon.sys
*** ERROR: Module load completed but symbols could not be loaded for eamon.sys
PROCESS_NAME:  Master Collect
BUGCHECK_STR:  0x24
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 14:02:17.766 2010 (GMT-4)
System Uptime: 0 days 0:48:19.563
*** WARNING: Unable to verify timestamp for eamon.sys
*** ERROR: Module load completed but symbols could not be loaded for eamon.sys
PROCESS_NAME:  Master Collect
BUGCHECK_STR:  0x24
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 08:11:31.652 2010 (GMT-4)
System Uptime: 0 days 0:13:07.595
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  UserAccountCon
My System SpecsSystem Spec
13 Apr 2010   #3
rtasooji

windows 7
 
 

thanks for reply i'll do what you said, hope we get nice result.
again thanks
My System SpecsSystem Spec
.

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 BSOD when installing or working with cs4




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