Windows 7 freezes and crashes all the time!

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  1. Posts : 24
    Windows 7 Ultimate 64-Bit
       #1

    Windows 7 freezes and crashes all the time!


    I've posted about this issue several times and still have not found a solution unfortunately. I have Windows 7 Ultimate 64-bit installed on my machine and I experience freezing and BSOD errors very frequently. The freezing occurs way more often than the BSOD does (by the way I would include a mini dump file, but there are no recent ones). The freezing is what's driving me mad as it happens all the time.

    Just to rule out a few things, here is a brief list of solutions I've tried:
    1. Updated all my drivers first and foremost.
    2. Changed my power options from balanced to high performance as I've read that can help.
    3. Installed ALL motherboard drivers (chipsets, etc.) and flashed my BIOS to the most current update as a person on this forum told me to do so.

    I'm pretty sure I've tried a few more things but I can't remember at the moment. If you mention something I've already done I'll point that out. However, the freezing still continues and so far nothing has even helped a little. So, if someone could please offer any other suggestions that would be very appreciated.

    Also, the freezing usually seems to occur during some kind of activity involving the internet such as watching a video, playing a game, browsing a web page. It's pretty random actually, sometimes it will just freeze at the desktop. Recently it's been freezing when the computer has gone idle (when the screen goes black) after a while.
      My Computer


  2. Posts : 35
    Windows7
       #2

    Here are a couple sites that might help!

    Windows 7 FAQ
    Internet Explorer Freezes Or Crashes In Windows 7 or Vista

    Also, here is one solution I found from a post that had the exact same problem you are having!

    Solution:
    I figured it out. Recently I upgraded my RAM. I had 2x corsair 1gb, then 2x Wintec 1gb....two different brands. It worked fine when I had XP, but it was then crashing Windows 7??! Weird, I know. I figured it out because I booted off the install disk, which made me crash and I thought "maybe it's not the OS"
    So...I guess I need to buy new RAM, again, but this time the same brand? Windows 7 is now working, but I only have 2gb of RAM installed...hmph....how sad.
    thanks!

    I hope one of these can help you out!

    Brett M,
    Windows Outreach Team
      My Computer


  3. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #3

    I actually had XP installed and no freezing problems. I now have Vista installed on my secondary hard drive and there are no freezing issues there either. Thanks for the suggestion. I have 4GB of RAM so I'll take a look.
      My Computer


  4. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #4

    Just opened up my tower and took a look at my RAM. They are all the same manufacturer (Super Talent), one 2GB stick and two 1GB sticks. Any other ideas?
      My Computer


  5. Posts : 8
    windows 7
       #5

    i have the same problem and i went to safe mode
    and test sound
    Playing Audio Publisher details
    Issues found
    One or more audio service isn't runningOne or more audio service isn't running
    Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Not fixed
    Start required audio services Completed

    Potential issues that were checked
    Check audio deviceCheck audio device
    There might be a problem with your audio device. Issue not present
    Issues found Detection details
    6 One or more audio service isn't running Not fixed

    Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
    Start required audio services Completed

    Start the Windows Audio and the Windows Audio End Point Builder services

    Potential issues that were checked Detection details
    Check audio device Issue not present

    There might be a problem with your audio device.

    Detection details
    Installed audio devices
    This file contains the details stored in the registry for all installed audio devices.
    File Name: Registry log.reg

    Collection information
    Computer Name: RENO-PC
    Windows Version: 6.1
    Architecture: x86
    Time: Tuesday, April 13, 2010 5:52:54 PM
    Publisher details
    Sound
    Troubleshoot problems that prevent your computer from playing or recording sound.
    Package Version: 1.0
    Publisher: Microsoft Windows
    Playing Audio
    Play sounds and other audio such as music files.
    Package Version: 1.0
    Publisher: Microsoft Corporation
    Hardware and Devices
    Use hardware and access devices connected to your computer.
    Package Version: 1.1
    Publisher: Microsoft Windows
      My Computer


  6. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #6

    I'm not sure what this really means rhinoo5. I'm not TOO computer savvy, but I do know how to do some things. Could you maybe give me some clear instructions on how to check that? Thanks in advance.
      My Computer


  7. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #7

    Inepsy said:
    Just opened up my tower and took a look at my RAM. They are all the same manufacturer (Super Talent), one 2GB stick and two 1GB sticks. Any other ideas?

    Just because they are the same brand does not mean they are matched. That is 3GB you have not 4GB. Using two 1GB sticks and one 2GB stick isn't the same as using two matched 2GB sticks. You should try it with the two 1GB sticks removed and see if the problem improves. You should also check your memory voltage and timings in bios to make sure they are running at the rated specs.
      My Computer


  8. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #8

    So I don't have 4GB of RAM then? Even though my computer says I'm running 4GBs? I'll try your suggestion. Would my computer run fine with two 2GB sticks?
      My Computer


  9. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #9

    Ok. Wow. Here's a new problem. Now my computer will turn on but nothing is displayed on the monitor (it just stays in sleep mode). All I did was go into my BIOS and change which hard drive to boot off of. I was tired of dealing with the nonsense with Windows 7 so I wanted to do some work on Vista without it freezing on me. I changed one other setting and I suppose that is probably what did it. I changed something in the chipset options and it was something about using the maximum amount of memory for a specific feature (can't remember what it was now). I suppose this one is my fault.... shouldn't have been messing around with my BIOS. However, is there a way to get something to display on my monitor?
      My Computer


  10. Posts : 24
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #10

    Alright, I've fixed my display situation so now back to the freezing issues. I took out the two 1GB sticks and left ONLY the 2GB stick in there. Windows still froze trying this method. Any other suggestions?
      My Computer


 
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