windows explorer keeps crashing and restarting in win 7


  1. Posts : 851
    win 7 build 7600.16385 x64
       #1

    windows explorer keeps crashing and restarting in win 7


    windows explorer keeps crashing and restarting
    but i got another user in which this doest occur

    can someone suggest the solution for this it troubles a lot!!!

    Regards
    raj1402
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    If I understand correctly with one user account you have problems, with another there are no problems. If this is the case, set up a new user account and delete the old.
      My Computer


  3. Posts : 851
    win 7 build 7600.16385 x64
    Thread Starter
       #3

    No that doesnt help after creating new account
    and copying files , win explorer keeps crashing in new account!!!
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    When it happens go to event viewer and make a note of the errors. Do it three times then we can compare and possibly come up with the solution.
    Type event viewer in search.



    Since it only happens with one user, you can try a clean boot.

    http://support.microsoft.com/kb/929135

    There is a program that is used by your account and not the other that causes the conflict.
      My Computer


  5. Posts : 851
    win 7 build 7600.16385 x64
    Thread Starter
       #5

    found if i open desktop of that particular user in windows explore it crashes even from other users!!!

    craches is cyclic i couldnt open or do anything
      My Computer


  6. Posts : 1,507
    W7 Ult. x64 | OS X
       #6

    Normal Suggestions:

    1. De-clutter your computer. I.E. Uninstall all trial software, run anti-virus and anti-malware scans, defragment, etc.

    2. Run a ChkDsk (Start > "cmd" > Right Click > Run as Admin > "chkdsk"

    3. Run SFC / SCANNOW (Start > "cmd" > Right Click > Run as Admin > "sfc / scannow"

    4. Open Explorer > Organize > Folder & Search Options > View > Advanced Settings > check 'Launch folder windows in a separate process' > Apply > OK

    5. Get rid of any third party explorer extensions/shells. (Download this program. It should allow you to do that.)

    Odd Suggestions:

    1. Disable Preview Pane in Explorer

    2. Disable UAC

    3. Disable DEP (Start > "cmd" > Right Click > Run as Admin > "bcdedit.exe /set {current} nx AlwaysOff"
      My Computer


 

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