Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 64 Bit Bluescreens while installing DirectX

14 Apr 2010   #1

Windows 7
Windows 7 64 Bit Bluescreens while installing DirectX

i have a problem with my Direct X, i want to reinstall with websetup(from microsoft),

but everytime(after download completed) this annoying Bluescreen pops up.

Also, if i want to, check with dxdiag the Bluescreen appears.


PS: Sry for my bad english, i'm only a german guy.

My System SpecsSystem Spec
14 Apr 2010   #2

Windows 7 Professional x64

I suspect a bad graphics card. See this link:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\\041410-19188-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
Debug session time: Wed Apr 14 11:16:57.538 2010 (GMT-4)
System Uptime: 0 days 0:10:34.301
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049cf038, b62dc000, 135}

Probably caused by : hardware

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049cf038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b62dc000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_AuthenticAMD



PROCESS_NAME:  svchost.exe


fffff880`009eea08 fffff800`02ff7903 : 00000000`00000124 00000000`00000000 fffffa80`049cf038 00000000`b62dc000 : nt!KeBugCheckEx
fffff880`009eea10 fffff800`02b8f4d3 : 00000000`00000001 fffffa80`049a1010 00000000`00000000 fffffa80`049a1060 : hal!HalBugCheckSystem+0x1e3
fffff880`009eea50 fffff800`02ff75c8 : 00000000`00000728 fffffa80`049a1010 fffff880`009eedb0 00000000`000b4c00 : nt!WheaReportHwError+0x263
fffff880`009eeab0 fffff800`02ff6f1a : fffffa80`049a1010 fffff880`009eedb0 fffffa80`049a1010 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009eec00 fffff800`02feae8f : 00000000`00000000 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009eec40 fffff800`02a77eac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009eec70 fffff800`02a77d13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009eedb0 000007fe`e8abb86b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0056daa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`e8abb86b


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware




Followup: MachineOwner
You can also try uninstalling your graphics card drivers in Device Manager, and installing a fresh copy.
My System SpecsSystem Spec
14 Apr 2010   #3

Windows 7


i swapped in my nvidia system config from multi hardeware boost to single(i have two displays)

now direct x works perfectly ,

i checked with dxdiag and updated it, without bluescreen.

further i will reinstall the graphic card driver

thanks for help
My System SpecsSystem Spec


 Windows 7 64 Bit Bluescreens while installing DirectX

Thread Tools

Similar help and support threads
Thread Forum
Installing DirectX 9
I just bought a used computer that received a fresh install of Windows 7. I am getting a lot of direct c errors for games I try to play. I know that I need DirectX 9.... How .can. I install this? And where can I I find the download. Is it easier to just uninstall direct 11. Then install directx9?...
Would Installing DirectX 9c
Would Installing Directx 9c cause my Windows 7 to break as I have seen this on google that is DirectX 9c causing people problems when they have DirectX 11 installed, I too have DirectX 11 installed but when I go to update Nero 10 it downloads the updates fine but I get a fatal installation error...
Installing DirectX
Hi Folks, I'm not sure if this is the right topic under which i should ask this question. But here i need some guidance...i got DirectX 9 & 10 but after running the setup.exe as "run as administrator" after following all the instruction & in the end on DirectX window its "setup is complete" but...
Problem installing the latest version of DirectX 9
Good morning, Whenever I try to update my Direct X using the DirectX End-User Runtime I get the following error : "An internal system error occured. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem". Where do I go about finding these files ? PS
Does installing DiretX 9 conflict with DirectX 11?
1. Bioshock wants me to install DirextX 9.0c. I was wondering if installing this will mess up DirectX11. 2. I'm using a DX10 video card so the Dx10 features on my DX10 games should work wil DX11 right?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:54.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App