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Windows 7: BSOD help please

16 Apr 2010   #1
tom6677

Windows 7
 
 
BSOD help please

Hi,

I’m having trouble with a BSOD and hope that someone can help.

This is a new clean install of Win 7 Home Premium on a HP laptop. The computer seems to work fine most of the time. The problem is whenever I shutdown or reboot, it is not able to shutdown correctly and always results in a BSOD. The computer sits on the “Shutting Down” screen for 10 minutes and then it displays the BSOD.

What I tried so far.

Through MSConfig as admin, I turned off all non-Microsoft services to see if this helped. It made no difference.

There were errors in the device manager that I cleared by downloading latest patches from HP. There are no more errors showing up in device manager.

As admin, I ran “sfc /scannow” and no errors showed up.

Any help that you could give would be greatly appreciated. Thank you!


My System SpecsSystem Spec
.
16 Apr 2010   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Can you attach your minidump file as a .zip file ?

https://www.sevenforums.com/crash-loc...tml#post351429
My System SpecsSystem Spec
16 Apr 2010   #3
tom6677

Windows 7
 
 
Attached are dump files

Sorry, I thought that I attached this with the original posting but obviously not. Thanks!
My System SpecsSystem Spec
.

17 Apr 2010   #4
jcgriff2

Windows 7 - Vista
 
 

Hi -

The bugcheck on all 10 mini kernel dumps was the same -

0x9f (0x4,,,) = power transition timed out waiting to synchronize with the Pnp
subsystem. Probable cause listed on each - HP filter driver -
Code:
hpdskflt.sys Fri Feb 26 11:12:18 2010 (4B87F2E2) - HP
I highly suspect McAfee Safeboot is involved in this. I would remove the product. These drivers need to be updated, or as in Safeboot's case - the app removed -
Code:
mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE) - Conexant diagnostics
XAudio64.sys Tue Nov 04 14:40:44 2008 (4910A53C) - Conexant Modem Audio Device Driver 
 
SbAlg.sys    Tue Apr 24 06:37:52 2007 (462DDE00) - SafeBoot Security System
 
e1e6232e.sys Fri Jun 05 15:08:41 2009 (4A296D39) - Intel Ethernet
 
HECIx64.sys  Thu Jul 12 14:41:53 2007 (469675F1) - Intel Management Engine Interface
 
SynTP.sys    Thu Mar 27 21:15:32 2008 (47EC46B4) - Synaptics Touchpad
 
ADIHdAud.sys Thu Apr 24 13:25:46 2008 (4810C29A) - SoundMAX Digital HD Audio Driver - Analog Devices, Inc
Go to your system manufacturer's web site and look for driver updates. If none there, go to device manufacturer's site -

Intel Ethernet --> http://downloadcenter.intel.com/Default.aspx

Synaptics Driver downloads --> Support | Synaptics

Conexant --> Conexant: Support

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 18:34:04.502 2010 (GMT-4)
System Uptime: 0 days 0:41:42.514
BugCheck 1000009F, {4, 258, fffffa8003c31680, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 17:51:13.588 2010 (GMT-4)
System Uptime: 0 days 0:53:26.584
BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff8000406a510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 16:56:39.017 2010 (GMT-4)
System Uptime: 0 days 0:40:27.029
BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 16:15:03.732 2010 (GMT-4)
System Uptime: 0 days 0:50:57.728
BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 15:22:57.036 2010 (GMT-4)
System Uptime: 0 days 0:40:27.032
BugCheck 1000009F, {4, 258, fffffa8003c30040, fffff8000406a510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 14:41:21.238 2010 (GMT-4)
System Uptime: 0 days 0:49:58.125
BugCheck 1000009F, {4, 258, fffffa8003c41b60, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 13:28:34.037 2010 (GMT-4)
System Uptime: 0 days 0:13:51.033
BugCheck 1000009F, {4, 258, fffffa8003c24b60, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 11:47:14.826 2010 (GMT-4)
System Uptime: 0 days 0:14:20.838
BugCheck 1000009F, {4, 258, fffffa8003c40b60, fffff80004063510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 11:32:01.348 2010 (GMT-4)
System Uptime: 0 days 0:39:44.344
BugCheck 1000009F, {4, 258, fffffa8003c3e680, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Apr 16 08:49:37.304 2010 (GMT-4)
System Uptime: 0 days 0:15:40.316
BugCheck 1000009F, {4, 258, fffffa8003c23680, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
 
by jcgriff2   
 
J. C. Griffith, Microsoft MVP 
 
  https://mvp.support.microsoft.com/profile/Griffith 
 
  www.jcgriff2.com 
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
20 Apr 2010   #5
tom6677

Windows 7
 
 

Hi,

Just want to let you know that I ended up doing a clean install on Win 7 and everything now works perfect. Thanks for all of your help.


Tom
My System SpecsSystem Spec
20 Apr 2010   #6
jcgriff2

Windows 7 - Vista
 
 

Thank you for letting us know of the outcome.

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
Reply

 BSOD help please




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