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Windows 7: Windows 7 freezes

19 Apr 2010   #11
userme

win7 ult 64
 
 
How to Force BSOD that will generate kernel memory dump

Hi Algis87,
here are instructions how to force BSOD.
???? ?? ? - ????? ???? ?? ?????
it will work with PS2 Keyboard only. there is an option to work it with usb keyboard but than the BSOD won't come in freeze time.
so connect a PS2 keybaord for the test.
once you have the memory dump file let me know - i can guide you thruogh the analyze process.

cheers.


My System SpecsSystem Spec
.
20 Apr 2010   #12
algis87

Windows 7 x64 build 7600 RTM
 
 

Quote   Quote: Originally Posted by userme View Post
Hi Algis87,
here are instructions how to force BSOD.
???? ?? ? - ????? ???? ?? ?????
it will work with PS2 Keyboard only. there is an option to work it with usb keyboard but than the BSOD won't come in freeze time.
so connect a PS2 keybaord for the test.
once you have the memory dump file let me know - i can guide you thruogh the analyze process.

cheers.
You were right, it wasn't my PSU. I connected a brand new PSU and the freezes are still happening. Also I tried forcing the BSOD with a PS2 keyboard.I tried pressing & holding ctrl+Scroll lock several times and BSOD didn't come at the freezing time. I got a BSOD and a memory dump while running normally, but I think it isn't what I need. Any other suggestions?
My System SpecsSystem Spec
20 Apr 2010   #13
userme

win7 ult 64
 
 

how much passed from the freeze to the time you pressed the CTRL and scroll lock?
if it wasn't in the second after the freeze - try to catch it right after the freeze.

Take a look at the event viewer for any errors.
My System SpecsSystem Spec
.

20 Apr 2010   #14
algis87

Windows 7 x64 build 7600 RTM
 
 

Can't catch it no matter what. I start clicking ctrl+scroll lock immediately after the freeze, still no BSOD. In event viewer I didn't find anything interesting, only reports that my system hadn't shut down properly, with no details...
My System SpecsSystem Spec
20 Apr 2010   #15
userme

win7 ult 64
 
 

just making sure - are you using the right side CTRL?
if yes - sounds like other major hardware issue. cpu mabye.

sorry with no dump i can't think of a way to catch the freeze.
to make sure it's not cpu try a fresh install of windows with nothing else installed -than recreate the freeze.
there might be that win7 uses cpu features and commands that xp doesn't.
do you have Intel VT virtualiztion equivalent feature enabled in the bios?
My System SpecsSystem Spec
21 Apr 2010   #16
algis87

Windows 7 x64 build 7600 RTM
 
 

Quote   Quote: Originally Posted by userme View Post
just making sure - are you using the right side CTRL?
if yes - sounds like other major hardware issue. cpu mabye.

sorry with no dump i can't think of a way to catch the freeze.
to make sure it's not cpu try a fresh install of windows with nothing else installed -than recreate the freeze.
there might be that win7 uses cpu features and commands that xp doesn't.
do you have Intel VT virtualiztion equivalent feature enabled in the bios?
Yes I'm using right side ctrl. I can make a BSOD this when running normal, but in freeze this trick doesn't work. Virtualization is disabled in BIOS.
I followed Capt.Jack Sparrow's instructions and found out that in safe mode I don't get freezes. I disabled all services and started enabling them while "hunting" for the freeze. Finally I found out that I get freezes when a service called "Power" is enabled. I also noticed that I get freezes when audio is enabled. Audio gets disabled when I disable the "Power" service. So my problem is probably caused when audio is enabled (not when its playing, but when its enabled). I'm using the latest realtek sound drivers. What now?
My System SpecsSystem Spec
21 Apr 2010   #17
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by algis87 View Post
Yes I'm using right side ctrl. I can make a BSOD this when running normal, but in freeze this trick doesn't work. Virtualization is disabled in BIOS.
I followed Capt.Jack Sparrow's instructions and found out that in safe mode I don't get freezes. I disabled all services and started enabling them while "hunting" for the freeze. Finally I found out that I get freezes when a service called "Power" is enabled. I also noticed that I get freezes when audio is enabled. Audio gets disabled when I disable the "Power" service. So my problem is probably caused when audio is enabled (not when its playing, but when its enabled). I'm using the latest realtek sound drivers. What now?
Power manages power policy and power policy notification delivery. So it might be the Sound. So i have disabled / Enabled sound in BIOS. Is in On-board sound card or PCI ?? If in PCI try using the on-board one and see whether you having the same problem. If you having PCI Sound card this disable the on-board card and try the PCI card. Maybe some is defective with sound card or on-board sound adapter.

Hope this helps,
Captain
My System SpecsSystem Spec
21 Apr 2010   #18
userme

win7 ult 64
 
 

can you post the regedit branch of the Services in HKLM\System\CurrentControlSet for the AUDIO?
My System SpecsSystem Spec
21 Apr 2010   #19
algis87

Windows 7 x64 build 7600 RTM
 
 

Don't think it's audio problem any more (btw its on-board sound ). I uninstalled sound drivers, disabled sound device under device manager and even disabled on-board sound in bios, still I get freezes. It must be something with that Power service...
My System SpecsSystem Spec
22 Apr 2010   #20
userme

win7 ult 64
 
 

did you installed the chipset drivers?
if yes - which one?
My System SpecsSystem Spec
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