Need info on blue screen message


  1. Posts : 5
    windows 7
       #1

    Need info on blue screen message


    Could someone please tell me why I recieved the following problem message
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C000001D
    BCP2: FFFFF88000000000
    BCP3: FFFFF88007290010
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\041610-32292-01.dmp
    C:\Users\Gary\AppData\Local\Temp\WER-60606-0.sysdata.xml
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    deklj3 said:
    Could someone please tell me why I recieved the following problem message
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C000001D
    BCP2: FFFFF88000000000
    BCP3: FFFFF88007290010
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\041610-32292-01.dmp
    C:\Users\Gary\AppData\Local\Temp\WER-60606-0.sysdata.xml
    You know we need the acrual DMP file indicated above. Use these to find and upload it. https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks

    Ken
      My Computer


  3. Posts : 5
    windows 7
    Thread Starter
       #3

    I cant open the \windows\minidump file to copy. Is there a program you could recommend to make this happen?

    Thanks
      My Computer


  4. Posts : 75
    Windows 7 Better then yours
       #4

    The blue screen error is often an message that your harddrive is going down.
    But to fix this without buying a new one, just insert your win 7 cd and repair it.

    I cant open the \windows\minidump file to copy. Is there a program you could recommend to make this happen?
    Cant you see it or just copy.
    If you cant see it, go to folder options and change it to "show hidden files".
    If you cant copy it, just select the target, right click, properties, and uncheck the 2 boxes.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Copy the dmps to your desktop first. Select all of them, right-click>send to>compressed folder.

    On you next post, you will see a paperclip icon in the editing bar. Use that to upload the zip folder.
      My Computer


 

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