My windows keeps freezing, i stream movies and do a little multitasking. do you think this laptop can even handle W7? should I down grade to avoid this prob? Or has anyone else had the same issue?
Please provide the following information -
1. Provide red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in theStart Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.
2.To get a more definitive idea of what is happening we may also require the dmp files. Refer this link [1 - Novice] How to ask for help with a BSOD problem
Upload all of the minidump files located in C:\Windows\Minidump
3.Fill in your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.
If you require more help let us know.
Last edited by JMH; 20 Apr 2010 at 03:06.
+ System - Provider [ Name] VSS - EventID 8194 [ Qualifiers] 0 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-04-20T19:00:13.000000000Z EventRecordID 7133 Channel Application Computer DellLaptop Security - EventData 0x80070005, Access is denied. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {9c88c32c-65ca-4340-ac1f-17cfdd770dab} 2D20436F64653A20575254575254494330303030313235312D2043616C6C3A20575254575254494330303030313230352D20 5049443A202030303030313533362D205449443A202030303030323936382D20434D443A2020433A5C57696E646F77735C73 797374656D33325C737663686F73742E657865202D6B204E6574776F726B53657276696365202020202020202D2055736572 3A204E616D653A204E5420415554484F524954595C4E4554574F524B20534552564943452C205349443A532D312D352D3230 -------------------------------------------------------------------------------- Binary data: In Words 0000: 6F43202D 203A6564 57545257 43495452 0008: 30303030 31353231 6143202D 203A6C6C 0010: 57545257 43495452 30303030 35303231 0018: 4950202D 20203A44 30303030 36333531 0020: 4954202D 20203A44 30303030 38363932 0028: 4D43202D 20203A44 575C3A43 6F646E69 0030: 735C7377 65747379 5C32336D 68637673 0038: 2E74736F 20657865 4E206B2D 6F777465 0040: 65536B72 63697672 20202065 20202020 0048: 7355202D 203A7265 656D614E 544E203A 0050: 54554120 49524F48 4E5C5954 4F575445 0058: 53204B52 49565245 202C4543 3A444953 0060: 2D312D53 30322D35 In Bytes 0000: 2D 20 43 6F 64 65 3A 20 - Code: 0008: 57 52 54 57 52 54 49 43 WRTWRTIC 0010: 30 30 30 30 31 32 35 31 00001251 0018: 2D 20 43 61 6C 6C 3A 20 - Call: 0020: 57 52 54 57 52 54 49 43 WRTWRTIC 0028: 30 30 30 30 31 32 30 35 00001205 0030: 2D 20 50 49 44 3A 20 20 - PID: 0038: 30 30 30 30 31 35 33 36 00001536 0040: 2D 20 54 49 44 3A 20 20 - TID: 0048: 30 30 30 30 32 39 36 38 00002968 0050: 2D 20 43 4D 44 3A 20 20 - CMD: 0058: 43 3A 5C 57 69 6E 64 6F C:\Windo 0060: 77 73 5C 73 79 73 74 65 ws\syste 0068: 6D 33 32 5C 73 76 63 68 m32\svch 0070: 6F 73 74 2E 65 78 65 20 ost.exe 0078: 2D 6B 20 4E 65 74 77 6F -k Netwo 0080: 72 6B 53 65 72 76 69 63 rkServic 0088: 65 20 20 20 20 20 20 20 e 0090: 2D 20 55 73 65 72 3A 20 - User: 0098: 4E 61 6D 65 3A 20 4E 54 Name: NT 00a0: 20 41 55 54 48 4F 52 49 AUTHORI 00a8: 54 59 5C 4E 45 54 57 4F TY\NETWO 00b0: 52 4B 20 53 45 52 56 49 RK SERVI 00b8: 43 45 2C 20 53 49 44 3A CE, SID: 00c0: 53 2D 31 2D 35 2D 32 30 S-1-5-20
- - 59 2 0 0x80000000000000 6949 Application DellLaptop - c:\program files\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll c:\program files\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll 2
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