New
#1
bluescreen Windows 7
hi.
i'm new and italian, so sorry in advance for everything.
i keep having blue screens on my new notebook (system specs in my profile), and it seems they're linked with connecting to the internet and opening the browser.
initially this happened only when connecting WiFi to my university's net and logging in: a couple of seconds and BSOD (everytime, 100%). with the lan cable it worked great.
then the wifi board completely stopped to work (did not find the wifi connections, even if there were a lot in the area), and the only way to find a connection was to uninstall and reinstall the driver everytime.
this trick stopped to work too (anyway it was a useless trick, since when i logged in... BSOD).
in the past two days i experienced BSODs when connected with the lan cable too: i was using youtube on firefox (don't know if this happens with IE9).
memtest found no errors (i run it until a bit more than 100%, maybe i should let it run more?), and bluescreenview seems to identify a problem with ntsokrnl.exe.
i tried everything an average user could: system recovery, reinstalling and updating drivers (including BIOS, that was already at the last version), looking for solutions on forums... i hope you could help me, i prefere to avoid calling the assistance even if the product is new and in warranty.
(in attachment you can find the dump files)
EDIT:
forgot to mention my pc had a problem with "teredo pseudo tunnelling interface": i uninstalled the driver and i wasn't able to reinstall it anymore (not even by a system recovery).
also, i'm using AVG, and my OS is Windows7 premium 64bit.
if you need further info ask me.
EDIT2:
reading the forum i'm trying some fixes you suggested to other users and... after uninstalling ZoneAlarm my WiFi board is now able to find connections. i don't know if the BSOD problem is solved too, 'cause it's random. i'll try tomorrow at the university.
now the problem is i don't have a firewall.
THANKS in advance.
Gabriele Cannilla.
Last edited by kannetth; 18 Apr 2010 at 15:39.