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Windows 7: Windows Solution problem

18 Apr 2010   #1
jaferrari

107
 
 
Windows Solution problem

Who can help me? when i playing a game or sometimes my internet is not responding.. i get Windows Solution problem, and my program closes

I installed windows 7 again, updated
I updated my videocard.

Who knows whats wrong?



Problem signature:
Problem Event Name: APPCRASH
Application Name: TmForever.exe
Application Version: 0.0.0.0
Application Timestamp: 4b9e9148
Fault Module Name: POWRPROF.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb0c
Exception Code: c0000005
Exception Offset: 00014619
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Please help me


My System SpecsSystem Spec
.
18 Apr 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by [COLOR=royalblue
jaferrari[/COLOR];691963]Who can help me? when i playing a game or sometimes my internet is not responding.. i get Windows Solution problem, and my program closes

I installed windows 7 again, updated
I updated my videocard.

Who knows whats wrong?



Problem signature:
Problem Event Name: APPCRASH
Application Name: TmForever.exe
Application Version: 0.0.0.0
Application Timestamp: 4b9e9148
Fault Module Name: POWRPROF.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb0c
Exception Code: c0000005
Exception Offset: 00014619
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Please help me
Hello jaferrari & welcome,
The info you provided above may indicate you are having problems with a game that you play................ It may be wise to uninstall it to see if your problem goes away.

If your problem remains please provide the following information -
1. How Windows 7 was installed? Was it an upgrade installation or a clean installation?

2. Please provide red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.

3.Your system specs need to be filled in.
Go to User Control Panel [CP] - Your Control Panel - Your Profile - Edit System
Specs.

4. What Anti Virus & firewall are you using?

Let us know how you go.
My System SpecsSystem Spec
Reply

 Windows Solution problem




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