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Windows 7: Bsod problem

20 Apr 2010   #1
sonnycrys

windows 7 finally
 
 
Bsod problem

hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps


My System SpecsSystem Spec
.
20 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sonnycrys View Post
hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps
Sonny

I have a question. These two DMP's show different versions of win 7. See the bolded below. Are they from the same machine, and is so, what changed from the firs to the second?

Ken


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\040610-17921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0284b000 PsLoadedModuleList = 0xfffff800`02a88e50
Debug session time: Tue Apr  6 10:34:13.476 2010 (GMT-4)
System Uptime: 0 days 6:45:21.242
Loading Kernel Symbols
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\042010-19000-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02818000 PsLoadedModuleList = 0xfffff800`02a55e50
Debug session time: Tue Apr 20 14:17:35.610 2010 (GMT-4)
System Uptime: 0 days 7:48:00.375
Loading Kernel Symbols
My System SpecsSystem Spec
20 Apr 2010   #3
sonnycrys

windows 7 finally
 
 

as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday
My System SpecsSystem Spec
.

20 Apr 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sonnycrys View Post
as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday
The only thing that will change the version number is a windows update to the core files. I only ask because the two crashes were caused by divergent things and there isnt enough data to say which is correct.

Were the circumstances the same. (running the same apps, etc)?

I did notice that in one of the DMPS, "WoW" (windows on windows--the32 bit emulator in 64bit) was running. Do you crash when you are running a 32 bit app like IE, etc?

Let us know

Ken
My System SpecsSystem Spec
20 Apr 2010   #5
sonnycrys

windows 7 finally
 
 

i dont remember what i was running on 6 of april but now those are the programs i usually run:firefox mozilla,utorrent,yahoo messenger,and aimp 2 (a player),and tune up utilities is very possebly those programs i've run that time to.and yes i remember that 2 days ago win installed some updates. i dont use IE .so give some advices
My System SpecsSystem Spec
21 Apr 2010   #6
sonnycrys

windows 7 finally
 
 

can someone give me an advice on my problem?
My System SpecsSystem Spec
Reply

 Bsod problem




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