BSOD errors... new computer, frustrating.


  1. MissNoel
    Posts : 1
    Windows 7
       New #1

    BSOD errors... new computer, frustrating.


    Hello,

    So I built a new computer about 5 months ago and from the start I've been having BSOD's but lately they've been getting worse.

    It's always when I play a video game (like wow) or watch a movie. I also get a lot of freezing and black screens, when i get a black screen it's for 3-5 seconds (I can still hear sound), then everything comes back and I get a message saying that windows has recovered from a bad graphics driver.

    All these seem to point to a graphics driver error, but I don't really know. I'm including a zip of the minidmp files.

    Really hope someone can help me figure this out.
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  3. Geribaldi
    Posts : 4
    Windows 7 Professional 32bit
       New #2

    BSOD during games


    I have the same problem, except the black screens. I have BSOD everytime, when I play newer games like COD 5-6 or Assassins Creed 2. But sometimes it happens too, when I'm just browsing. My computer is also new, a friend of mine built it for me. I tried to uninstall the video driver completely, than install the latest driver - not works. Uninstall the latest driver and install an old one - not works. What comes with the vga card is not compatible with windows 7. Donno what to do, i just can't explain how annoying this problem is. Sorry for my english, i'm from Hungary. Please help! Thank you!

    I attached the minidump folder. I saw by another people minidump is a .dmp file, but I have much more. So here it is the whole folder...
    Last edited by Geribaldi; 21 Apr 2010 at 01:29. Reason: Complement
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  4. Dubya
    Posts : 53
    XP/7
       New #3

    It definitely sounds like you do have a problem with your graphics drivers or graphics card.
    Do you have a separate graphics card or are you using the onboard graphics on the motherboard?
    If its a PCI or AGP card, it may be worth your while un-installing the drivers completely, take the card out and put it back in, then re-install the newest available drivers supported by your Operating system.

    However, if its onboard graphics then your only option is to un-install and re-install the drivers.

    MAKE SURE YOU HAVE THE RIGHT DRIVERS INSTALLED.
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  6. Crispy
    Posts : 1,039
    Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
       New #4

    Code:
    CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960001261d4 to fffff800030028ed

STACK_TEXT:  
fffff880`07dfdba0 fffff960`001261d4 : fffff900`00000000 00000000`00000000 00000001`00000002 00000000`00000000 : nt!ExAllocatePoolWithTag+0x51d
fffff880`07dfdc90 fffff960`0012616f : fffff900`c1e9b780 00000000`00000002 fffff900`c00bf010 00000001`00000001 : win32k!AllocThreadBufferWithTag+0x24
fffff880`07dfdcc0 fffff960`000fb0d5 : 00000000`00000000 fffff880`07dfe2b0 00000000`00000000 00000000`00000000 : win32k!AllocFreeTmpBuffer+0x27
fffff880`07dfdcf0 fffff960`000d2882 : fffff900`41800000 00000000`00000000 fffff900`00000021 fffff880`07dfe2b0 : win32k!ESTROBJ::vInit+0x105
fffff880`07dfdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!GreExtTextOutWLocked+0xb12


FOLLOWUP_IP: 
win32k!AllocThreadBufferWithTag+24
fffff960`001261d4 eb03            jmp     win32k!AllocThreadBufferWithTag+0x29 (fffff960`001261d9)

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32k!AllocThreadBufferWithTag+24

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

STACK_COMMAND:  .cxr 0xfffff88007dfd1c0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!AllocThreadBufferWithTag+24

BUCKET_ID:  X64_0x3B_win32k!AllocThreadBufferWithTag+24

Followup: MachineOwner
---------
    Uninstall Firefox and try using another browser like IE or Opera.

    Code:
    STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+10d230
fffff880`0ff6f230 803d39d3b60000  cmp     byte ptr [nvlddmkm+0xc7a570 (fffff880`10adc570)],0

SYMBOL_NAME:  nvlddmkm+10d230

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b07613e

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
    Uninstall your graphic card drivers use Guru3D Driver Sweeper to clean left over files and download the latest drivers again.

    Code:
    STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d
fffff880`03d91b3d f0834018ff      lock add dword ptr [rax+18h],0FFFFFFFFh

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

Followup: MachineOwner
---------
    Download the latest DirectX to make sure its up to date.
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  7. Geribaldi
    Posts : 4
    Windows 7 Professional 32bit
       New #5

    I have PCI vga card, i've already tried taking it out and putting back. When I uninstalled the driver, I used driver sweeper. I tried the driver according to windows 7 beta, tried the oldest and the latest driver from ati's website. That's all what I can do... I'm thinking of selling this piece of sh*t and by a new one. If it doesn't work anyway... I'm gonna blow up I think.
      My Computer
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