Windows shuts down when using usb/serial


  1. davidbecas
    Posts : 6
    windows 7 home premium
       New #1

    Windows shuts down when using usb/serial


    I'm a new guy in this forum and I hope someone can help me.

    I've recently bought a laptop with windows 7 home premium. I've tried to use a usb/serial adapter (Lindy rs232) but everytime I start the software I need (Vemco's VUE) the computer shuts down. I've tried updating the driver for the usb/serial adapter and also use different usb ports. So far nothing worked. If I connect the usb/serial adapter and check the com ports everything seems to be working fine. When I start the software (Vemco's VUE) it works properly until I connect the usb/serial adapter.

    I used the same setting (software and adapter) in an older laptop running XP and everything worked great.

    Any advices?
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  3. Snakeyeskm
    Posts : 236
    Win 7 64 bit professional
       New #2

    This URL might apply

    You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM
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  4. davidbecas
    Posts : 6
    windows 7 home premium
    Thread Starter
       New #3

    It looks like the problem was with the usb/serial adapter driver. I tried this one http://www.usglobalsat.com/download/546/win_drivers.zip and now everything's working.

    Thanks for your help anyway
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