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Windows 7: BSOD - What seems to me to be randomly

24 Apr 2010   #21
SimonWithTheHat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by usasma View Post
What directions did you follow when using Driver Verifier? If you used Cap'n Jack's instructions - then I'd have to suspect that you have a hardware problem (because of the number of different BSOD errors - and the presence of Windows drivers in a Verifier enabled memory dump that should have been checking for 3rd party drivers).

Additionally, the STOP 0xC4 error from post 15 was also a Verifier Enabled memory dump - and it blames ntkrnlmp.exe (the kernel (core) of the Windows OS). Again, if you specified having Driver Verifier check for 3rd party (non-Microsoft) drivers - then this is also indicative of a hardware issue (can also be an incompatibility).

Please do more research and give us more information on the specifications of your system.

I followed the quote of another post which i recognized from the tutorial I saw here. I ran the first option, as I think he said there were several steps. I rebooted and got BS. I had to repair and then I did the post. Well I have done more research now and I installed 32-bit Windows 7 Ultimate. Still gives me Bluescreens but less frequently, sometimes. But it still gives me the same problems. I suspect my memory being faulty so I am going to switch them. If this is something you also suspect then I hope it's true. And if I still get the bluescreens after changing, I don't know what to do.

I've spent my whole week learning how to read this and that and to debug and this is the only solution I can come up with as all the BS dumps I have had gives different reasons.

And as a last comment. My Windows 7 64-bit Home Premium seems to be unable to install USB 3.0 and I have had crashes because of that aswell. If I'm going back do you think I should disable it in the BIOS settings?


My System SpecsSystem Spec
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24 Apr 2010   #22
usasma
Microsoft MVP

 
 

I would disable the USB 3.0 for now to see if it helps.

Quote:
all the BS dumps I have had gives different reasons
The above statement usually indicates that there is a hardware problem. Either something is physically wrong with the hardware (busted) - or there's an incompatibility between the different products in the system (hardware, OS, drivers, software, etc).

The Driver Verifier results supports this supposition also - so turning off stuff that's suspect is your best course of action right now. You have mentioned some devices (in Device Manager) that have issues. Uninstall any software that you've installed for them, then disable the devices in the BIOS.
My System SpecsSystem Spec
24 Apr 2010   #23
SimonWithTheHat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by usasma View Post
I would disable the USB 3.0 for now to see if it helps.

Quote:
all the BS dumps I have had gives different reasons
The above statement usually indicates that there is a hardware problem. Either something is physically wrong with the hardware (busted) - or there's an incompatibility between the different products in the system (hardware, OS, drivers, software, etc).

The Driver Verifier results supports this supposition also - so turning off stuff that's suspect is your best course of action right now. You have mentioned some devices (in Device Manager) that have issues. Uninstall any software that you've installed for them, then disable the devices in the BIOS.
I'll disable USB 3.0 then. That is the one that could not be identified in 64 bit but in 32 bit it could. I am running 32 bit now and it seems it's the same problem here with the other stuff. So I guess either something is faulty/broken or not compatible. So I'm turning it in at the store I got the parts on monday and he'll go through the memories. If he does not find anything I do not know what to do but thanks for the help! Will give you all some rating now
My System SpecsSystem Spec
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27 May 2010   #24
SimonWithTheHat

Windows 7 64-bit
 
 

I left the computer at the store and they tested all the hardware. Everything was working. They got bluescreens on new installations of all OS's they tried and they used different harddrives. They believed that the problem were in the motherboard so they sent it back to ASUS and I will recieve a new one soon and I hope that the problem is gone by then. If not, I'm giving up. I've anyways been off the computer for so long so I'm kind of used to it anyway xD

I just wanted to update you and inform you that it was out of our league
My System SpecsSystem Spec
27 May 2010   #25
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by SimonWithTheHat View Post
I left the computer at the store and they tested all the hardware. Everything was working. They got bluescreens on new installations of all OS's they tried and they used different harddrives. They believed that the problem were in the motherboard so they sent it back to ASUS and I will recieve a new one soon and I hope that the problem is gone by then. If not, I'm giving up. I've anyways been off the computer for so long so I'm kind of used to it anyway xD

I just wanted to update you and inform you that it was out of our league
Thanks for the update. If you need anything else, feel free to post it.
My System SpecsSystem Spec
18 Jul 2010   #26
SimonWithTheHat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Quote   Quote: Originally Posted by SimonWithTheHat View Post
I left the computer at the store and they tested all the hardware. Everything was working. They got bluescreens on new installations of all OS's they tried and they used different harddrives. They believed that the problem were in the motherboard so they sent it back to ASUS and I will recieve a new one soon and I hope that the problem is gone by then. If not, I'm giving up. I've anyways been off the computer for so long so I'm kind of used to it anyway xD

I just wanted to update you and inform you that it was out of our league
Thanks for the update. If you need anything else, feel free to post it.

Now, after like 3 months my computer is finally back. But I had it for 24 hours before I got my first BSOD. Before that I had 3 random crashes where it would just freeze and loop the last sound played, very fast.

They told me that due to bad air flow it had been damaged a little somewhere on the motherboard. But it's still crashing with this new one. I'm getting so pissed off and I honestly feel like never ever buying a computer again because people don't think about quality anymore but quantity... and don't get me started on todays phones... xD

What the **** should I do? The dumps never show the same error. It doesn't matter what OS I have (I would love to test linux but... well, the stuff is so new and I don't know if there are drivers for it. But would it be good to try it?) because it still does the same thing, BSOD with random reason.
My System SpecsSystem Spec
19 Jul 2010   #27
Jonathan_King

Windows 7 Professional x64
 
 

Have you tried a hard drive test? HD Diagnostic

RAM?
Quote   Quote: Originally Posted by JK
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
CPU? Try this free stress test: Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
Have you tried another video card?
My System SpecsSystem Spec
20 Jul 2010   #28
SimonWithTheHat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Have you tried a hard drive test? HD Diagnostic

RAM?
Quote   Quote: Originally Posted by JK
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
CPU? Try this free stress test: Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
Have you tried another video card?

And I say it's bullshit. They tried ATI, same thing, they tried other memories, same thing, other harddrive, same thing, other CPU, same thing. They then sent the motherboard to ASUS and got a new one back. They said it would be fine. But I have had 3 freezes and 2 BSODs.

BUT it's not as frequent. I have changed some tweaking settings that was enabled and put on auto so it would automaticly speed up and boost the CPU and you know.. whatever. I'm frickin' pissed of at this piece of shit atm and I honestly will never buy a ****ing computer again. I'll just stick to my drums and guitar.

I am one disappointed customer (Y)
My System SpecsSystem Spec
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 BSOD - What seems to me to be randomly




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