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Windows 7: Frequent BSODs etc. Motherboard at fault? SF diagnostic

21 Apr 2010   #1
splexin

Windows 7 Ultimate (64-bit)
 
 
Frequent BSODs etc. Motherboard at fault? SF diagnostic

Right now, my computer seems "stable" but for several days I was having incredible difficulty getting the computer to operate without BSOD or rejecting the BIOS settings etc

I recently got a new graphics card, PSU, and memory. I memtested the memory and it's fine (this is my second set since the first set brought similar crashes...did not memtest first set though). I doubt the graphics card or PSU are issues either, but who knows. I suspect some of the RAM slots on the motherboard may be at fault because when I re-arrange the RAM or place one stick in particular slots, the system will not boot.

Anyways, attached are the diagnostic files from the SF tool. Like I said, the system runs "okay" now but not where I want it to (as far as dependability). If I get more BSODs, I will definitely come back with updated dump files.

I'm not good at figuring out dump files and event logs, so if anybody could interpret the attached information for me, I would really appreciate it.

Thanks.

My system:
A-POWER 750W PSU
Intel Core i5-750 processor
GIGABYTE P55-UD3L motherboard
Windows 7 Ultimate (64-bit) OS
G.SKILL 4 GB (2 x 2GB) PC12800 DDR3 RAM
ATI RADEON HD 5830 (1GB) graphics card


My System SpecsSystem Spec
.
21 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by splexin View Post
Right now, my computer seems "stable" but for several days I was having incredible difficulty getting the computer to operate without BSOD or rejecting the BIOS settings etc

I recently got a new graphics card, PSU, and memory. I memtested the memory and it's fine (this is my second set since the first set brought similar crashes...did not memtest first set though). I doubt the graphics card or PSU are issues either, but who knows. I suspect some of the RAM slots on the motherboard may be at fault because when I re-arrange the RAM or place one stick in particular slots, the system will not boot.

Anyways, attached are the diagnostic files from the SF tool. Like I said, the system runs "okay" now but not where I want it to (as far as dependability). If I get more BSODs, I will definitely come back with updated dump files.

I'm not good at figuring out dump files and event logs, so if anybody could interpret the attached information for me, I would really appreciate it.

Thanks.

My system:
A-POWER 750W PSU
Intel Core i5-750 processor
GIGABYTE P55-UD3L motherboard
Windows 7 Ultimate (64-bit) OS
G.SKILL 4 GB (2 x 2GB) PC12800 DDR3 RAM
ATI RADEON HD 5830 (1GB) graphics card

These 3 crashes were caused by three different files. When there are that many different problems I have to start thinking hardware, probably memory.

I would start by downloading memetestx86 and run it for at least 5 passes. Let us know the results

If you are overclocking STOP

Ken


Code:
041910-14476-01.dmp    4/19/2010 11:39:12 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff800`0384be70    0ffff800`0384be70    77fff800`0384be70    discache.sys    discache.sys+80bfa3                    x64        C:\Users\K\Desktop\Seven Forums\Minidumps\041910-14476-01.dmp    4    15    7600    
041910-19687-01.dmp    4/19/2010 1:36:40 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    mouhid.sys    mouhid.sys+1aff808                    x64        C:\Users\K\Desktop\Seven Forums\Minidumps\041910-19687-01.dmp    4    15    7600    
041910-19344-01.dmp    4/19/2010 1:15:18 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`000c8ead    fffff880`021cfc10    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+70600                    x64        C:\Users\K\Desktop\Seven Forums\Minidumps\041910-19344-01.dmp    4    15    7600
My System SpecsSystem Spec
21 Apr 2010   #3
splexin

Windows 7 Ultimate (64-bit)
 
 

The only overclocking I've done is using the GIGABYTE utility, which automatically adjusts everything (I used the lowest setting) and on the RAM (simply enabled XMP profile, does that count as OC?) because the system won't boot or takes forever to boot if I don't.

Keep in mind that I have had absolutely no troubles until I added another stick of RAM. Running with one stick, the system is pretty much BSOD-free. This was also the case with my first set of RAM as well...two different sets, two different brands....both sets bad? I don't think so.

I ran memetestx86 but only did one pass, so I will do it again for the suggested 5 passes. I'll let everyone know the results soon.

Thanks.
My System SpecsSystem Spec
.

21 Apr 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by splexin View Post
The only overclocking I've done is using the GIGABYTE utility, which automatically adjusts everything (I used the lowest setting) and on the RAM (simply enabled XMP profile, does that count as OC?) because the system won't boot or takes forever to boot if I don't.

Keep in mind that I have had absolutely no troubles until I added another stick of RAM. Running with one stick, the system is pretty much BSOD-free. This was also the case with my first set of RAM as well...two different sets, two different brands....both sets bad? I don't think so.

I ran memetestx86 but only did one pass, so I will do it again for the suggested 5 passes. I'll let everyone know the results soon.

Thanks.

My money is on the ram

ken
My System SpecsSystem Spec
21 Apr 2010   #5
splexin

Windows 7 Ultimate (64-bit)
 
 

How much money? lol

Three hours, 5 passes later in memtestx86........and ZERO errors.

Should I try moving the modules into Channel B and doing the test again?

Thanks
My System SpecsSystem Spec
21 Apr 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by splexin View Post
How much money? lol

Three hours, 5 passes later in memtestx86........and ZERO errors.

Should I try moving the modules into Channel B and doing the test again?

Thanks
3 hours, fast machine. It cant hurt to try the other, but so far so good. If it passes the other slots try running a system file check (sfc /scannow)

ken
My System SpecsSystem Spec
21 Apr 2010   #7
splexin

Windows 7 Ultimate (64-bit)
 
 

Yeah, I love quad-cores. Wish I would've waited for a hexa-core processor.

I decided to skip testing the other slots for now and went straight to the SFC scan.

It founded some corrupted files that it was unable to fix...attached are the logs.
My System SpecsSystem Spec
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