please help

Have user new laptop and just put windows 7 on his laptop and a week later we are now getting this error message.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0xbaad0073, 0xcf56438c, 0xcf563f70, 0x8361c4ef). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042210-15522-01.


all help appreciated.

jrizk72 said:

Have user new laptop and just put windows 7 on his laptop and a week later we are now getting this error message.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0xbaad0073, 0xcf56438c, 0xcf563f70, 0x8361c4ef). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042210-15522-01.


all help appreciated.

We need the DMP file. use these to find and upload it. https://www.sevenforums.com/crash-loc...d-problem.html


Thanks

Ken

here it is dmp file

here is the dmp file.