BSOD on brand new build BCCode 50. Windows 7 hm prem

RAWhitelock said:

I have experienced 12 BSOD's since I built this computer this past Sunday. It usually happens when I restart the machine. This computer is my first build, so I do not have much troubleshooting experience when it comes to computers at all.

I tried to attach the minidump file (or at least one of the 12), but my computer said I do not have permission to share the file. I have attached a screenshot of what it said. How do I change permissions so that I can attach the minidump files for you all to look at? Thanks for the help in advance!

ps. I am running windows 7 home premium.

If you drag it to the desktop you can zip it there.

let us know if you need help

Ken

Here is a zip of the results from the SF diagnostic tool

RAWhitelock said:

Here is a zip of the results from the SF diagnostic tool

We need the Dmp file. Use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken

zigzag3143 said:

RAWhitelock said:

Here is a zip of the results from the SF diagnostic tool

We need the Dmp file. Use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken

I tried doing that and this is what I get when I try to zip it. What do I do now?

I think I figured it out. Is this it?

here are the rest of the dmp files as well. Thanks so much for your help. Hopefully we can get this sorted.

Russell

zigzag3143 said:

RAWhitelock said:

Here is a zip of the results from the SF diagnostic tool

We need the Dmp file. Use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken

Okay, Ken. I think I've gotten it right now. Right? Thanks, Ken!

Russell

RAWhitelock said:

here are the rest of the dmp files as well. Thanks so much for your help. Hopefully we can get this sorted.

Russell

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

I would down load memtestx86 and run it for at least 5 passes.

Run a system file check (sfc /scannow)

What AV are you running?

Let us know the results.

Code:

041910-23992-01.dmp    4/19/2010 8:06:12 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa80`6eaeea28    00000000`00000000    fffff880`026ad3f3    00000000`00000005    ndis.sys    ndis.sys+c5e5                    x64        C:\Users\K\Desktop\New folder (3)\041910-23992-01.dmp    4    15    7600    
042010-25552-01.dmp    4/20/2010 10:43:36 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa83`6eae7800    00000000`00000000    fffff880`067083f3    00000000`00000005    ndis.sys    ndis.sys+c5e5                    x64        C:\Users\K\Desktop\New folder (3)\042010-25552-01.dmp    4    15    7600    
042110-21278-01.dmp    4/21/2010 4:27:12 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa80`21bcf828    00000000`00000000    fffff880`066fa3f3    00000000`00000002    ndis.sys    ndis.sys+c5e5                    x64        C:\Users\K\Desktop\New folder (3)\042110-21278-01.dmp    4    15    7600    
042110-21980-01.dmp    4/21/2010 11:44:10 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa87`fef4c108    00000000`00000000    fffff880`066673f3    00000000`00000005    ndis.sys    ndis.sys+c5e5                    x64        C:\Users\K\Desktop\New folder (3)\042110-21980-01.dmp    4    15    7600    
042110-22245-01.dmp    4/21/2010 11:10:40 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa80`3b529b80    00000000`00000000    fffff880`067033f3    00000000`00000002    ndis.sys    ndis.sys+c5e5                    x64        C:\Users\K\Desktop\New folder (3)\042110-22245-01.dmp    4    15    7600    
042210-21668-01.dmp    4/22/2010 9:29:18 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa82`a8b4d298    00000000`00000000    fffff880`068573f3    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+70600                    x64        C:\Users\K\Desktop\New folder (3)\042210-21668-01.dmp    4    15    7600

I am running Norton AV. I will try what you suggested and get back to you. Thanks.

Russell