BSOD on brand new build BCCode 50. Windows 7 hm prem

RAWhitelock said:

Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken

[QUOTE=RAWhitelock;700752]

sygnus21 said:

RAWhitelock said:

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

Also what video card do you have.

The Gigabyte motherboard has an integrated ATI graphics card here is the info on my mobo.
GA-890GPA-UD3H (rev. 1.0) - GIGABYTE - Product - Motherboard - Overview

zigzag3143 said:

RAWhitelock said:

Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken

Okay, Ken. I will try that. Do I even need the D link driver? Doesn't Windows 7 have a built in wifi driver? Thanks

Rusell

If your having a problem with the item zigzag identified, I think that says that Windows probably didn't install the driver, or the driver got corrupted. If possible find the driver for the D-Link and install, or as zigzag said re-install.

Let us know how it goes.

@ zigzag, thanks for the help with the minidumps. I'm lost there

RAWhitelock said:

zigzag3143 said:

RAWhitelock said:

Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken

Okay, Ken. I will try that. Do I even need the D link driver? Doesn't Windows 7 have a built in wifi driver? Thanks

Rusell

Win 7 may install the correct driver for you (isnt that a USB wifi card?), but it may not be the most current one. Also the win 7 driver might not have the same range boost as the D-link. Dont know but that is what hosed the computer

Ken

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zigzag3143 said:

Win 7 may install the correct driver for you (isnt that a USB wifi card?), but it may not be the most current one. Also the win 7 driver might not have the same range boost as the D-link. Dont know but that is what hosed the computer

Ken

Yeah it's a USB wifi adapter. Should I uninstall the driver and then reload it from the disk that came with it? Or would it be better to load it from d-link's site?

Russell

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RAWhitelock said:

Yeah it's a USB wifi adapter. Should I uninstall the driver and then reload it from the disk that came with it? Or would it be better to load it from d-link's site?

Russell

D-Links Site will be newer.

Ken

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zigzag3143 said:

D-Links Site will be newer.

Ken

I updated the driver. I also updated the windows 7 wifi miniport adapter. The machine still goes to BSOD when I restart. It should be noted that I was able to successfully restart the computer without getting the BSOD when I uninstalled my d-link adapter and its driver. Attached are the dmp files.

Russell

Let me know what you think!

Russ

Ken.
I'm pretty sure the issue is rooted in the wifi adaptor. I booted the machine with the adapter removed, and when I connected the adapter the machine immediately went BSOD.

For whatever reason I've had problems with this machine and getting a wifi adaptor that works with it. I originally bought a net gear PCI adapter and I couldn't successfully install the driver. Same thing with a USB adapter from linksys. I finally found this D-link adaptor that was able to load the software AND accept the device. Could it be an issue with the motherboard?

Attached is the dmp file from the BSOD that happened precisely when I connected the USB adapter.

Russ