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Windows 7: help!

25 Apr 2010   #1
tsiou

Windows 7 Home Premium 64bit
 
 
help!

Hi, I need some help!! I have been getting lots of BSOD's and I uploaded 2 images I took from my phone here. I don;t know where to go from here.

Thank You


My System SpecsSystem Spec
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25 Apr 2010   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome tsiou

Can you upload your minidump zipped file so one of our specialists can analyze it ?

https://www.sevenforums.com/crash-loc...tml#post351429

Not sure who is online right now, but they will look at it quickly when they are online
My System SpecsSystem Spec
25 Apr 2010   #3
tsiou

Windows 7 Home Premium 64bit
 
 

Here is the Minidump! Thank for showing me how. Now I took another picture of my most recent crash. here it is:


The system seems to crash randomly. I do not know what triggers it to give me the BSOD!!
My System SpecsSystem Spec
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25 Apr 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Bugcheck code 1A is usually a memory problem. Run memtest to see what's going on.

Here you can read more about it: http://msdn.microsoft.com/en-us/libr...(v=VS.85).aspx
My System SpecsSystem Spec
25 Apr 2010   #5
tsiou

Windows 7 Home Premium 64bit
 
 

Gonna run memtest now. just burned the .ISO
My System SpecsSystem Spec
25 Apr 2010   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Have a look at this: Memory Diagnostics Tool
My System SpecsSystem Spec
25 Apr 2010   #7
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Also it would be good to test your ram memory with Memtest86


https://www.sevenforums.com/crash-loc...tml#post351429


Memtest86.com - Memory Diagnostic
My System SpecsSystem Spec
25 Apr 2010   #8
tsiou

Windows 7 Home Premium 64bit
 
 

Ok, I ran Memtest86 and the memory diagnostics tool and both came out negative. No Errors. :/
My System SpecsSystem Spec
25 Apr 2010   #9
tsiou

Windows 7 Home Premium 64bit
 
 

Ok, so I woke up today and no BSOD yet. Wondering if anyone can plz take a look at the Minidump I uploaded eaelier in this thread.
My System SpecsSystem Spec
25 Apr 2010   #10
usasma
Microsoft MVP

 
 

There isn't much helpful info in the memory dumps. I'd suggest that you update your mouse and keyboard drivers due to their age.

Then I'd suggest that you run Driver Verifier according to these directions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD's:
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Apr 25 02:01:46.600 2010 (GMT-4)
System Uptime: 0 days 0:27:58.020
BugCheck 1A, {41790, fffffa8000d89210, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  firefox.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Apr 25 01:30:43.244 2010 (GMT-4)
System Uptime: 0 days 0:21:55.664
BugCheck 1A, {3452, 69e000, fffff700010854c0, b9900001b9df8424}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33a23 )
BUGCHECK_STR:  0x1a_3452
PROCESS_NAME:  taskmgr.exe
My System SpecsSystem Spec
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