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Windows 7: Freezes!help!!

25 Apr 2010   #1
ebergz

Windows 7 Home
 
 
Freezes!help!!

hi im new here in this forum..and im not really good in computers.. well, my problem is my computer freezes most of the time(for 3 to 5 seconds)..before, i get blue screen of death..but my brother fixed it already..but now i am experiencing freezes..it affects my presentations at work..

your replies are highly appreciated..thanks


My System SpecsSystem Spec
.
25 Apr 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by ebergz View Post
hi im new here in this forum..and im not really good in computers.. well, my problem is my computer freezes most of the time(for 3 to 5 seconds)..before, i get blue screen of death..but my brother fixed it already..but now i am experiencing freezes..it affects my presentations at work..

your replies are highly appreciated..thanks
Hello & welcome ebergz,

We need more details about your computer & the problem you are having.
Please provide the following information -

1. How Windows 7 was installed - Was it an upgrade installation or a clean installation?

2. Provide red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in theStart
Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.

3.Fill in your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.

4.What anti-virus application or security suite is installed and is your
subscription current?

5.What anti-spyware applications do you use?

6.What firewall are you using?

7.Has Norton or McAfee ever been installed on the
computer? (e.g., a free-trial version that came preinstalled when you bought it)

If you require more help let us know.
My System SpecsSystem Spec
Reply

 Freezes!help!!




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