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Windows 7: iTunes making Win 7 crash

25 Apr 2010   #1
Jovan1210

Windows 7 Ultimate 32-bit
 
 
iTunes making Win 7 crash






iTunes makes Win 7 crash
I recently upped from [COLOR=#0072bc !important][COLOR=#0072bc !important]Vista[/COLOR][/COLOR] to Win-7 and have had several issues with iTunes. I updated to 9.1 w/o resolution. It makes Win crash when I try to sync anything or sometimes just because... This is the error I get....Any help is appreciated.!!


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000010
BCP2: 00000002
BCP3: 00000001
BCP4: 88E7023A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\[COLOR=#0072bc !important][COLOR=#0072bc !important]Windows[/COLOR][/COLOR]
\Minidump\042410-23883-01.dmp
C:\Users\username\AppData\Local\Temp\WER-45645-0.sysdata.[COLOR=#0072bc !important][COLOR=#0072bc !important]xml[/COLOR][/COLOR]










iTunes makes Win 7 crash
I recently upped from [COLOR=#0072bc !important][COLOR=#0072bc !important]Vista[/COLOR][/COLOR] to Win-7 and have had several issues with iTunes. I updated to 9.1 w/o resolution. It makes Win crash when I try to sync anything or sometimes just because... This is the error I get....Any help is appreciated.!!


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000010
BCP2: 00000002
BCP3: 00000001
BCP4: 88E7023A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\[COLOR=#0072bc !important][COLOR=#0072bc !important]Windows[/COLOR][/COLOR]
\Minidump\042410-23883-01.dmp
C:\Users\username\AppData\Local\Temp\WER-45645-0.sysdata.[COLOR=#0072bc !important][COLOR=#0072bc !important]xml[/COLOR][/COLOR]





I recently upped from Vista to Win-7 and have had several issues with iTunes. I updated to 9.1 w/o resolution. It makes Win crash when I try to sync anything or sometimes just because... This is the error I get....Any help is appreciated.!!


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000010
BCP2: 00000002
BCP3: 00000001
BCP4: 88E7023A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\042410-23883-01.dmp
C:\Users\username\AppData\Local\Temp\WER-45645-0.sysdata.xml



My System SpecsSystem Spec
.
25 Apr 2010   #2
usasma
Microsoft MVP

 
 

Please provide this information: SF Diagnostic Tool
My System SpecsSystem Spec
25 Apr 2010   #3
Jovan1210

Windows 7 Ultimate 32-bit
 
 

Thanks for the link to the tool!!! I did not know about it. However, the .Zip file is 74 Mb and SF will not allow it to upload. Any suggestions?
My System SpecsSystem Spec
.

25 Apr 2010   #4
usasma
Microsoft MVP

 
 

Upload it to a free file hosting service and post the link here.

Or, split it up into manageable chunks and upload each chunk separately.
I'm (personally) primarily interested in the memory dump files (those ending in .dmp)
My System SpecsSystem Spec
25 Apr 2010   #5
Jovan1210

Windows 7 Ultimate 32-bit
 
 

I uploaded it to fileden.com. Here is the link...

FileDen.com | Free file hosting and online storage Forums.zip

Let me know if there is ANYTHING else you may need and thanks for taking a look into it,

J
My System SpecsSystem Spec
26 Apr 2010   #6
usasma
Microsoft MVP

 
 

Sorry, but FileDen won't let me create an account.
Please break up the file into manageable chunks and upload it that way.
My System SpecsSystem Spec
26 Apr 2010   #7
Jovan1210

Windows 7 Ultimate 32-bit
 
 

Ok. I used Arduos File splitter to break the .zip and I will upload all the separate files as well as the download of Arduos. Hope this helps. Otherwise, I may be able to use any other method or service you suggest. I think it will be like 10 posts, though...
My System SpecsSystem Spec
26 Apr 2010   #8
Jovan1210

Windows 7 Ultimate 32-bit
 
 

Nope, that's not gonna work either...
My System SpecsSystem Spec
26 Apr 2010   #9
Jovan1210

Windows 7 Ultimate 32-bit
 
 

Here is some of them...
My System SpecsSystem Spec
26 Apr 2010   #10
Jovan1210

Windows 7 Ultimate 32-bit
 
 

Memory...
My System SpecsSystem Spec
Reply

 iTunes making Win 7 crash




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