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Windows 7: Computer Randomly Bluescreens

25 Apr 2010   #1

Windows 7
Computer Randomly Bluescreens

Hey, well for some reason my computer has started to randomly blue screen, I'm not do anything that I would think would cause a BSOD, so I'm quite confused. I have attached the dump file.

My System SpecsSystem Spec
25 Apr 2010   #2

Windows 7 Professional x64

Welcome to SF!

It looks like your network drivers might be the cause. I suggest opening an elevated command prompt and entering sfc /scannow. In addition, please update your network drivers in Device Manager.

Also, remove any BlueTooth programs you might have, at least for the time being.

I also see ZoneAlarm on your machine, which is notorious for causing BSODs. However, I can't see any evidence that points to it being the cause in this case. Maybe someone more skilled than I can say something.

So, if you feel like it, uninstall ZoneAlarm too and see what happens. I recommend the free AV Microsoft Security Essentials as a replacement.

If you don't want to uninstall ZA, just upload any more dmps that might come.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\Desktop\Mini042410-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`02652000 PsLoadedModuleList = 0xfffff800`02816dd0
Debug session time: Sat Apr 24 16:20:52.674 2010 (GMT-4)
System Uptime: 0 days 0:14:57.250
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffffa6000f7150a}

Unable to load image \SystemRoot\system32\DRIVERS\bridge.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bridge.sys
*** ERROR: Module load completed but symbols could not be loaded for bridge.sys
Probably caused by : pacer.sys ( pacer!PcFilterRequest+a3 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffffa6000f7150a, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002879080


fffffa60`00f7150a f600a0          test    byte ptr [rax],0A0h





TRAP_FRAME:  fffffa6001daa420 -- (.trap 0xfffffa6001daa420)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800a236f80
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffffa6000f7150a rsp=fffffa6001daa5b0 rbp=fffffa800cc7ed30
 r8=0000000000000000  r9=000000000000002a r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffffa60`00f7150a f600a0          test    byte ptr [rax],0A0h ds:0024:00000000`00000000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800026ac26e to fffff800026ac4d0

fffffa60`01daa2d8 fffff800`026ac26e : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffffa60`01daa2e0 fffff800`026ab14b : 00000000`00000000 fffffa60`01daa620 00000002`fdf10323 fffffa60`01daa780 : nt!KiBugCheckDispatch+0x6e
fffffa60`01daa420 fffffa60`00f7150a : 0000000f`00000000 fffffa60`00f6f7f3 00000000`00000000 fffffa80`0cc7ed30 : nt!KiPageFault+0x20b
fffffa60`01daa5b0 fffffa60`00f716da : fffffa60`01daa780 00000000`00000000 fffffa80`00000004 00000000`00000000 : ndis!ndisPostSetOpenPacketFilter+0x11a
fffffa60`01daa600 fffffa60`00e047e7 : fffffa80`0cc7ed64 fffffa60`00e5a110 fffffa80`0c89c010 00000000`00000001 : ndis!ndisOidPostPacketFilter+0x10a
fffffa60`01daa6d0 fffffa60`00f6f0a8 : fffffa80`09dc9100 fffffa80`0cc7ed30 fffffa80`09dc91a0 00000000`00000000 : ndis!ndisOidRequestComplete+0x3a8
fffffa60`01daa740 fffffa60`00e05048 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`09dc91a0 : ndis!ndisMDoOidRequest+0x308
fffffa60`01daa7e0 fffffa60`00e04e20 : 00000000`00000000 00000000`c0000001 fffffa80`09dc91a0 fffffa60`00f71263 : ndis!ndisFQueueRequestOnNext+0x1d8
fffffa60`01daa850 fffffa60`07b453cb : fffffa80`0ab578b0 fffffa80`07659870 00000000`00000000 fffffa80`0adf9b20 : ndis!NdisFOidRequest+0xc0
fffffa60`01daa930 fffffa60`00f6f426 : fffffa80`08b05a30 fffffa80`0ab578b0 fffffa80`07659870 fffffa80`09dc91a0 : pacer!PcFilterRequest+0xa3
fffffa60`01daa960 fffffa60`00e04b2f : 00000000`00000103 fffffa80`0ab578b0 fffffa80`09dc91a0 00000000`00000000 : ndis!ndisFDoOidRequest+0x1f6
fffffa60`01daaa10 fffffa60`00fa7247 : fffff800`00000201 fffffa80`07659870 00000000`00000000 00000000`00000000 : ndis!ndisQueueRequestOnTop+0x21f
fffffa60`01daaaa0 fffffa60`00fa72c8 : fffffa60`01daab20 fffff800`027e38a0 fffffa80`06a14bb0 fffffa80`091b7bc0 : ndis!ndisLegacyRequest+0xf7
fffffa60`01daaad0 fffffa60`09db8faa : fffffa80`0c89c010 fffff800`027e38a0 fffffa80`06a14bb0 00000000`00000000 : ndis!NdisRequest+0x18
fffffa60`01daab00 fffffa80`0c89c010 : fffff800`027e38a0 fffffa80`06a14bb0 00000000`00000000 00000000`00000103 : bridge+0x1faa
fffffa60`01daab08 fffff800`027e38a0 : fffffa80`06a14bb0 00000000`00000000 00000000`00000103 00000000`00000000 : 0xfffffa80`0c89c010
fffffa60`01daab10 fffffa80`06a14bb0 : 00000000`00000000 00000000`00000103 00000000`00000000 00000000`00000000 : nt!ExWorkerQueue
fffffa60`01daab18 00000000`00000000 : 00000000`00000103 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`06a14bb0


fffffa60`07b453cb 3d03010000      cmp     eax,103h


SYMBOL_NAME:  pacer!PcFilterRequest+a3

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  pacer.sys


FAILURE_BUCKET_ID:  X64_0xD1_pacer!PcFilterRequest+a3

BUCKET_ID:  X64_0xD1_pacer!PcFilterRequest+a3

Followup: MachineOwner

2: kd> lmn
start             end                 module name
fffff800`0260c000 fffff800`02652000   hal      hal.dll     
fffff800`02652000 fffff800`02b69000   nt       ntkrnlmp.exe
fffff960`00040000 fffff960`002f4000   win32k   win32k.sys  
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll   
fffff960`00670000 fffff960`00681000   cdd      cdd.dll     
fffff960`00800000 fffff960`00861000   ATMFD    ATMFD.DLL   
fffffa60`00606000 fffffa60`00610000   kdcom    kdcom.dll   
fffffa60`00610000 fffffa60`0064b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
fffffa60`0064b000 fffffa60`0065f000   PSHED    PSHED.dll   
fffffa60`0065f000 fffffa60`006bc000   CLFS     CLFS.SYS    
fffffa60`006bc000 fffffa60`0076e000   CI       CI.dll      
fffffa60`0076e000 fffffa60`007f5000   ksecdd   ksecdd.sys  
fffffa60`00800000 fffffa60`008da000   Wdf01000 Wdf01000.sys
fffffa60`008da000 fffffa60`008e8000   WDFLDR   WDFLDR.SYS  
fffffa60`008e8000 fffffa60`00918000   pci      pci.sys     
fffffa60`00918000 fffffa60`0097e000   volmgrx  volmgrx.sys 
fffffa60`0097e000 fffffa60`00991000   mountmgr mountmgr.sys
fffffa60`00991000 fffffa60`009e1000   msrpc    msrpc.sys   
fffffa60`00a0c000 fffffa60`00b40000   sptd     sptd.sys    
fffffa60`00b40000 fffffa60`00b49000   WMILIB   WMILIB.SYS  
fffffa60`00b49000 fffffa60`00b77000   SCSIPORT SCSIPORT.SYS
fffffa60`00b77000 fffffa60`00bcd000   acpi     acpi.sys    
fffffa60`00bcd000 fffffa60`00bd7000   msisadrv msisadrv.sys
fffffa60`00bd7000 fffffa60`00bec000   partmgr  partmgr.sys 
fffffa60`00bec000 fffffa60`00c00000   volmgr   volmgr.sys  
fffffa60`00c05000 fffffa60`00d15000   iastor   iastor.sys  
fffffa60`00d15000 fffffa60`00d5c000   fltmgr   fltmgr.sys  
fffffa60`00d5c000 fffffa60`00d70000   fileinfo fileinfo.sys
fffffa60`00d70000 fffffa60`00dd7000   SYMEFA64 SYMEFA64.SYS
fffffa60`00e02000 fffffa60`00fc5000   ndis     ndis.sys    
fffffa60`00fc5000 fffffa60`00ff1000   fwpkclnt fwpkclnt.sys
fffffa60`0100a000 fffffa60`01063000   NETIO    NETIO.SYS   
fffffa60`01063000 fffffa60`011d9000   tcpip    tcpip.sys   
fffffa60`01208000 fffffa60`01388000   Ntfs     Ntfs.sys    
fffffa60`01388000 fffffa60`013cc000   volsnap  volsnap.sys 
fffffa60`013cc000 fffffa60`013d4000   spldr    spldr.sys   
fffffa60`013d4000 fffffa60`013e6000   mup      mup.sys     
fffffa60`0140b000 fffffa60`01437000   ecache   ecache.sys  
fffffa60`01437000 fffffa60`0144b000   disk     disk.sys    
fffffa60`0144b000 fffffa60`01477000   CLASSPNP CLASSPNP.SYS
fffffa60`01477000 fffffa60`01481000   crcdisk  crcdisk.sys 
fffffa60`01481000 fffffa60`0151b000   spsys    spsys.sys   
fffffa60`015ac000 fffffa60`015b5000   tunmp    tunmp.sys   
fffffa60`015b5000 fffffa60`015c8000   intelppm intelppm.sys
fffffa60`015c8000 fffffa60`015eb000   rasl2tp  rasl2tp.sys 
fffffa60`0280f000 fffffa60`0315cc80   nvlddmkm nvlddmkm.sys
fffffa60`0315d000 fffffa60`0315e400   nvBridge nvBridge.kmd
fffffa60`0315f000 fffffa60`03198000   msiscsi  msiscsi.sys 
fffffa60`03198000 fffffa60`031f5000   storport storport.sys
fffffa60`03204000 fffffa60`032e7000   dxgkrnl  dxgkrnl.sys 
fffffa60`032e7000 fffffa60`032f7000   watchdog watchdog.sys
fffffa60`032f7000 fffffa60`03346000   e1e6032e e1e6032e.sys
fffffa60`03346000 fffffa60`03352000   usbuhci  usbuhci.sys 
fffffa60`03352000 fffffa60`03398000   USBPORT  USBPORT.SYS 
fffffa60`03398000 fffffa60`033a9000   usbehci  usbehci.sys 
fffffa60`033a9000 fffffa60`033ed000   ao13a041 ao13a041.SYS
fffffa60`03404000 fffffa60`034f1000   HDAudBus HDAudBus.sys
fffffa60`0356a000 fffffa60`0357bb00   ohci1394 ohci1394.sys
fffffa60`0357c000 fffffa60`0358bf00   1394BUS  1394BUS.SYS 
fffffa60`035b0000 fffffa60`035bc000   mouclass mouclass.sys
fffffa60`035bc000 fffffa60`035ca000   ElbyCDFL ElbyCDFL.sys
fffffa60`035ca000 fffffa60`035e6000   cdrom    cdrom.sys   
fffffa60`035e6000 fffffa60`035f3000   TDI      TDI.SYS     
fffffa60`035f3000 fffffa60`035ff000   ndistapi ndistapi.sys
fffffa60`0360a000 fffffa60`0363b000   ndiswan  ndiswan.sys 
fffffa60`0363b000 fffffa60`0364b000   raspppoe raspppoe.sys
fffffa60`0364b000 fffffa60`03669000   raspptp  raspptp.sys 
fffffa60`03669000 fffffa60`03681000   rassstp  rassstp.sys 
fffffa60`03681000 fffffa60`0368a000   PdiPorts PdiPorts.sys
fffffa60`0368a000 fffffa60`0369d000   termdd   termdd.sys  
fffffa60`0369d000 fffffa60`036ab000   kbdclass kbdclass.sys
fffffa60`036ab000 fffffa60`036ac480   swenum   swenum.sys  
fffffa60`036ad000 fffffa60`036e1000   ks       ks.sys      
fffffa60`036e1000 fffffa60`036ec000   mssmbios mssmbios.sys
fffffa60`036ec000 fffffa60`036fc000   umbus    umbus.sys   
fffffa60`036fc000 fffffa60`0370a000   vga      vga.sys     
fffffa60`0370a000 fffffa60`0372f000   VIDEOPRT VIDEOPRT.SYS
fffffa60`0372f000 fffffa60`03742000   monitor  monitor.sys 
fffffa60`03742000 fffffa60`0378a000   usbhub   usbhub.sys  
fffffa60`0378a000 fffffa60`037d6000   SYMTDI   SYMTDI.SYS  
fffffa60`07607000 fffffa60`0776e580   RTKVHD64 RTKVHD64.sys
fffffa60`0776f000 fffffa60`077aa000   portcls  portcls.sys 
fffffa60`077aa000 fffffa60`077cd000   drmk     drmk.sys    
fffffa60`077cd000 fffffa60`077d2180   ksthunk  ksthunk.sys 
fffffa60`077d3000 fffffa60`077ee000   smb      smb.sys     
fffffa60`07808000 fffffa60`078a7000   t3       t3.sys      
fffffa60`078a7000 fffffa60`078bb000   NDProxy  NDProxy.SYS 
fffffa60`078bb000 fffffa60`078c5000   Fs_Rec   Fs_Rec.SYS  
fffffa60`078c5000 fffffa60`078ce000   Null     Null.SYS    
fffffa60`078d9000 fffffa60`078e0b80   HIDPARSE HIDPARSE.SYS
fffffa60`078e1000 fffffa60`078f7000   i8042prt i8042prt.sys
fffffa60`078f7000 fffffa60`07900000   RDPCDD   RDPCDD.sys  
fffffa60`07900000 fffffa60`07909000   rdpencdd rdpencdd.sys
fffffa60`07909000 fffffa60`07914000   Msfs     Msfs.SYS    
fffffa60`07914000 fffffa60`07925000   Npfs     Npfs.SYS    
fffffa60`07925000 fffffa60`0792e000   rasacd   rasacd.sys  
fffffa60`0792e000 fffffa60`0794b000   tdx      tdx.sys     
fffffa60`0794b000 fffffa60`07967000   usbccgp  usbccgp.sys 
fffffa60`07967000 fffffa60`07968e00   USBD     USBD.SYS    
fffffa60`07969000 fffffa60`07972000   hidusb   hidusb.sys  
fffffa60`07972000 fffffa60`07984000   HIDCLASS HIDCLASS.SYS
fffffa60`07984000 fffffa60`0798f000   kbdhid   kbdhid.sys  
fffffa60`0798f000 fffffa60`0799a000   mouhid   mouhid.sys  
fffffa60`0799a000 fffffa60`079a8000   point64k point64k.sys
fffffa60`079a8000 fffffa60`079c0000   USBSTOR  USBSTOR.SYS 
fffffa60`079c0000 fffffa60`079f6000   SYMEVENT64x86 SYMEVENT64x86.SYS
fffffa60`07a00000 fffffa60`07a6b000   afd      afd.sys     
fffffa60`07a6b000 fffffa60`07aaf000   netbt    netbt.sys   
fffffa60`07aaf000 fffffa60`07b3e000   vsdatant vsdatant.sys
fffffa60`07b3e000 fffffa60`07b5c000   pacer    pacer.sys   
fffffa60`07b5c000 fffffa60`07b67000   SymIMv   SymIMv.sys  
fffffa60`07b67000 fffffa60`07b76000   netbios  netbios.sys 
fffffa60`07b76000 fffffa60`07b91000   wanarp   wanarp.sys  
fffffa60`07b91000 fffffa60`07ba5000   SRTSPX64 SRTSPX64.SYS
fffffa60`07ba5000 fffffa60`07bf2000   rdbss    rdbss.sys   
fffffa60`07bf2000 fffffa60`07bfe000   nsiproxy nsiproxy.sys
fffffa60`07c0b000 fffffa60`07c82000   IDSvia64 IDSvia64.sys
fffffa60`07c82000 fffffa60`07c8c000   ElbyCDIO ElbyCDIO.sys
fffffa60`07c8c000 fffffa60`07d02000   eeCtrl64 eeCtrl64.sys
fffffa60`07d02000 fffffa60`07d27000   EraserUtilRebootDrv EraserUtilRebootDrv.sys
fffffa60`07d27000 fffffa60`07d44000   dfsc     dfsc.sys    
fffffa60`07d44000 fffffa60`07dd7000   ccHPx64  ccHPx64.sys 
fffffa60`07dd7000 fffffa60`07def000   rspndr   rspndr.sys  
fffffa60`07e01000 fffffa60`07e58000   BHDrvx64 BHDrvx64.sys
fffffa60`07e58000 fffffa60`07e66000   crashdmp crashdmp.sys
fffffa60`07e66000 fffffa60`07f76000   dump_iaStor dump_iaStor.sys
fffffa60`07f76000 fffffa60`07f82000   Dxapi    Dxapi.sys   
fffffa60`07f82000 fffffa60`07fa4000   luafv    luafv.sys   
fffffa60`07fa4000 fffffa60`07fb8000   lltdio   lltdio.sys  
fffffa60`07fb8000 fffffa60`07fec000   nwifi    nwifi.sys   
fffffa60`07fec000 fffffa60`07ff7000   ndisuio  ndisuio.sys 
fffffa60`0940c000 fffffa60`094af000   HTTP     HTTP.sys    
fffffa60`094af000 fffffa60`094cd000   bowser   bowser.sys  
fffffa60`094cd000 fffffa60`094f6000   mrxsmb   mrxsmb.sys  
fffffa60`094f6000 fffffa60`0953f000   mrxsmb10 mrxsmb10.sys
fffffa60`0953f000 fffffa60`0955e000   mrxsmb20 mrxsmb20.sys
fffffa60`0955e000 fffffa60`09576000   adfs     adfs.SYS    
fffffa60`09576000 fffffa60`09585000   npf      npf.sys     
fffffa60`09585000 fffffa60`095fe000   netr28x  netr28x.sys 
fffffa60`09c06000 fffffa60`09cbc000   peauth   peauth.sys  
fffffa60`09cbc000 fffffa60`09cc7000   secdrv   secdrv.SYS  
fffffa60`09cc7000 fffffa60`09cd7000   tcpipreg tcpipreg.sys
fffffa60`09cd7000 fffffa60`09cfc000   000      000.fcl     
fffffa60`09cfc000 fffffa60`09d1c000   WUDFRd   WUDFRd.sys  
fffffa60`09d1c000 fffffa60`09d32000   WUDFPf   WUDFPf.sys  
fffffa60`09d32000 fffffa60`09d3c000   LVPr2M64 LVPr2M64.sys
fffffa60`09d3c000 fffffa60`09d44000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys
fffffa60`09d44000 fffffa60`09d51000   tdtcp    tdtcp.sys   
fffffa60`09d51000 fffffa60`09d5f000   tssecsrv tssecsrv.sys
fffffa60`09d5f000 fffffa60`09d9b000   RDPWD    RDPWD.SYS   
fffffa60`09d9b000 fffffa60`09db7000   cdfs     cdfs.sys    
fffffa60`09db7000 fffffa60`09dd9000   bridge   bridge.sys  

Unloaded modules:
fffffa60`034f1000 fffffa60`0356a000   netr28x.sys
fffffa60`01481000 fffffa60`0148f000   crashdmp.sys
fffffa60`0148f000 fffffa60`0159f000   dump_iaStor.
fffffa60`078ce000 fffffa60`078d9000   kbdhid.sys
fffffa60`035a2000 fffffa60`035b0000   point64k.sys
fffffa60`0358c000 fffffa60`035a2000   i8042prt.sys
fffffa60`0159f000 fffffa60`015ac000   tunnel.sys
My System SpecsSystem Spec

 Computer Randomly Bluescreens

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