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Windows 7: Acer Laptop freezes when lid is closed

26 Apr 2010   #1
troyellis

windows 7
 
 
Acer Laptop freezes when lid is closed

Hello, I hope someone can help me. Brand new Acer Aspire with Windows 7. It worked okay for the first month and then started to make a noise when the lid is closed - thereby freezing. My power settings are set to Sleep upon closing the lid and Task bar is not on auto hide. I choose updates myself, so there is nothing unwanted. Any suggestions, any help? Thanks.


My System SpecsSystem Spec
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26 Apr 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome to SF!

I suggest a system restore to get to a point before the troubles began.
My System SpecsSystem Spec
26 Apr 2010   #3
troyellis

windows 7
 
 

Thanks, but done that several times.
My System SpecsSystem Spec
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26 Apr 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

A repair install may be in order .... Repair Install
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26 Apr 2010   #5
troyellis

windows 7
 
 

Thanks for the suggestion - this laptop came with windows 7 so I do not have a disk per se as they suggest when doing a repair.
My System SpecsSystem Spec
26 Apr 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Open a command prompt and enter powercfg /a. Could you please post a screenshot?

A Preferred Method of Uploading/Posting Screen Shots
My System SpecsSystem Spec
26 Apr 2010   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote:
then started to make a noise when the lid is closed
What is the nature of the noise. Could it come from the BIOS? Maybe something is defunct with the lid switch. PC Hell: BIOS Error Beep Codes
My System SpecsSystem Spec
26 Apr 2010   #8
troyellis

windows 7
 
 

sorry, I dont know who to do a screenshot but this is what it says:
the following sleep states are available - standby hibernate hybrid sleep
the following sleep states are not available on this system: standby (s1) standby (s2)

The noise level is similar to when one inserts a cd/dvd in the drive - no peeps, just a low grade grrr grrr!!

Thanks, guys!
My System SpecsSystem Spec
26 Apr 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Go into your BIOS and see if any sleep settings are disabled.

It reminds me of a thread a week ago, Sleep mode not working. See if that helps you any.
My System SpecsSystem Spec
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 Acer Laptop freezes when lid is closed




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