See If You Come Up With Same Reason For BSOD


  1. Posts : 13
    Win 7
       #1

    See If You Come Up With Same Reason For BSOD


    i think i have got to the bottom of this well sort off!! but would like some others to take a look see if they come up with the same problem!
    See If You Come Up With Same Reason For BSOD Attached Files
      My Computer


  2. Posts : 845
    Windows 7 - Vista
       #2

    You have an old installation of Acronis. Uninstall it.

    Get rid of Panda Internet Security. It is on the stack in the most recent dump.

    Panda Removal Tool --> http://www.pandasecurity.com/resourc...STALLER_08.exe

    Reboot upon completion.

    Install MSE --> http://www.microsoft.com/security_essentials/

    Start with that, then -

    Run --> DRIVER VERIFIER - Windows 7 & Vista


    Regards. . .

    jcgriff2

    .

    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Tue Apr 27 02:06:48.662 2010 (GMT-4)
    System Uptime: 0 days 0:00:26.098
    BugCheck D1, {d0, 2, 0, fffff88008b2d960}
    *** WARNING: Unable to verify timestamp for WNMFLT64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for WNMFLT64.SYS
    *** WARNING: Unable to verify timestamp for DSAFLT64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for DSAFLT64.SYS
    Probably caused by : WNMFLT64.SYS ( WNMFLT64+3960 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  PSHost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon Apr 26 19:33:34.868 2010 (GMT-4)
    System Uptime: 0 days 0:26:54.929
    BugCheck 1A, {41287, 58, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42be5 )
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  SearchProtocol
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      My Computer


  3. Posts : 13
    Win 7
    Thread Starter
       #3

    Well the acronis is the Western Digital Version only donloaded off there site the other day do your really think that could be a problem? but yes panda is exactly what i thought, i have paid for the subscrition for a year so i would like to think i could resolve it, but i will have ago at your ideas can any one recomend a internet security package as good as if not better than panda for windows 7
    (Not a fan of Norton or McAfee)
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Can anyone recommend a security package better than Panda? Yes, certainly: MSE.

    jcgriff2 is an expert in the field, so you can trust his advice. Uninstall Panda and Acronis.
      My Computer


  5. Posts : 13
    Win 7
    Thread Starter
       #5

    Ok im not doubting his advice im just skeptical that MS Internet Secuity is up the task of protecting my PC as i have always used Panda with out any prob up until now so

    Are you saying that MS internet secuirty is better that say the likes of kaspersky?

    And as for Acronis why could that be causing a problem i dont think that is the issue as this BSOD happened the first time i installed win7 and back then i didnt have Acronis installed

    (but panda was hence why i decided to make a image of my os just in case it happened again and it did!)

    Please Divulge more

    Rgards Adam
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    It is never possible to tell the exact cause from a dmp. We can get a very good guess, but nothing is ever certain.

    jcgriff is looking at what looks to be a likely cause. He found 2: Panda and Acronis. If you are sure Acronis is not causing the issue, uninstall Panda, and see what happens.

    Microsoft Security Essentials is as good as any other program at detecting threats, but it also is not known to cause problems, and it fast and lightweight.
      My Computer


  7. Posts : 13
    Win 7
    Thread Starter
       #7

    ok just out of curiosity then do you both use MSE with Win7 (jcgriff2 & jonathan)?

    and if you do, do you use it with any other program or on its own?
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    I use MSE along with the built-in Windows firewall. Aside from common sense about what sites I visit and what I download, that's the only security I use.
      My Computer


  9. Posts : 845
    Windows 7 - Vista
       #9

    Jonathan_King said:
    It is never possible to tell the exact cause from a dmp. We can get a very good guess, but nothing is ever certain.

    jcgriff is looking at what looks to be a likely cause. He found 2: Panda and Acronis. If you are sure Acronis is not causing the issue, uninstall Panda, and see what happens.

    Microsoft Security Essentials is as good as any other program at detecting threats, but it also is not known to cause problems, and it fast and lightweight.
    I agree with Jonathan.

    I use MSE. Who better knows the intricacies and potential vulnerabilities of the Windows 7 OS better than those who wrote it...?

    No direct evidence against Acronis as having involvement in the 2 BSODs, just that the Acronis drivers in your system have timestamp = 2007, well before Windows 7's time. That version caused problems for many under Vista and now the 2010 version is causing trouble for Windows 7. It is your choice, but I would not rely on backup images made with an app that pre-dates an OS as complex as Windows 7. If not causing problems at the moment, it is only a matter of time as the 3+ year old Acronis kernel mode drivers clash with other 3rd party drivers or Windows 7 OS drivers themselves.

    Windows 7 has its own on-board imaging capability --> Backup Complete Computer - Create an Image Backup

    Regards. . .

    jcgriff2

    .
      My Computer


 

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