BSOD is not cool


  1. Billynutcase
    Posts : 3
    windows 7 32 bit
       New #1

    BSOD is not cool


    Hello all

    I am a guy who owns a comp but knows next to nothing about the small details i play games on our pc i was playing oblivion and have played wow for a few years with this comp. In Dec my lady got windows 7 32 bit from someone and after a while the trial period expired it still works but resets every 2 hours. Iv had obivion installed for a month and its played fine until now also wow has played well for a long time but just week ago they start to flicker oblivion will stop itself but wow will go to a BSOD with stop code (x00000116(0x84cb4320,0x8ec2056a,0x00000000,0x0000000d) ATIKMDAG.SYS

    It also tells me when oblivion stops that the display driver stoped responding and recovered. I have looked on the net to find things and tried a couple of them to nothing thus far seems to work i tried he new drivers from ati cleaned the dust from the comp and i dont think its the PSU cos its worked fine for such a long time.

    I would be very greatfull for any further help or solutions to the problem co si need my gaming fix!!

    Billy
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    The first thing I would do is install the RTM version of Windows 7... there have been a LOT of improvements that may well resolve your problem... What type of PSU do you have?? Its very possible that it is on the way out...just because it has given you no problems is no gaurentee that it isnt your problem now... Please upload the actual .dmp file so we can take a look at it, but ATIKMDAG.SYS is your gfx card driver ...
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  4. Billynutcase
    Posts : 3
    windows 7 32 bit
    Thread Starter
       New #3

    hey thatnks for reply as i said im not a computer guy i tried to put the .dmp file into a zip folder but it wont let me it says file not found or read error....what to do?
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  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Copy the dmps to the desktop first.
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  7. Billynutcase
    Posts : 3
    windows 7 32 bit
    Thread Starter
       New #5

    ok here it is this is the file that the comp tells me can help with the problem....
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  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #6

    My debugger can't load the symbols for your OS because it is not a RTM version. I agree with Tom, get an RTM version of Windows. Look on Newegg, Amazon, and Microsoft.
      My Computer
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