Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Explorer Stops responding restart loop

27 Apr 2010   #1

Windows 7
Explorer Stops responding restart loop

I have been searching for a fix to my problem. As soon as windows starts I get explorer has stopped responding and is restarting, have tried starting in Safe mode and it does the same. Have tried sfc /scannow and has not fixed the problem. I read somewhere that it may be a file that did not download properly so deleted everything in the downloads folder. Found a folder in my downloads folder that would not delete, so went up one level and deleted the whole downloads folder and made the directory again. This did not fix the problem. I managed to get to the action center and found that explorer.exe had the problem cansued by faulting module path c:\windows\system32\thumbcache.dll. Not sure what this file does, or where to go from here and help would be much appreciated.

My System SpecsSystem Spec
27 Apr 2010   #2

Windows 7

Well after staying up all night I have managed to fix this problem, so in case any of you have the same problem I am letting you know how I finally fixed it, but maybe since I have not had any reply maybe I am the only one to have this problem or maybe my timezone was differant to everyone else and they were sleeping. Well after trying everything I could find on the net including deleting tons of stuf that had pictures as thumbnails, I think what it was in the end was by running the cmd command with administrator rights, and scheduling a chkdsk after reboot using the chkdsk /f /r, now this took about 2 hours on a 120gb hard drive, but after this myu machine was working so well worth the wait. I had tried chkdsk before quite a few times but with only the /f so not sure if anyone else will benefit from this but I used this forum to ask for help, and will do in the future, so felt that I should at least let you know this problem is fixed.
My System SpecsSystem Spec

 Explorer Stops responding restart loop

Thread Tools

Similar help and support threads
Thread Forum
Keyboard stops responding and can't start new programs or restart
Hello, I'm new to these forums. Just wanted to find somewhere to post this and see if anyone has an answer since i couldn't find a solution to the problem by googling... This problem happens apparently at random. i could be away from my computer or i can be using it. At some point the keyboard...
General Discussion
Explorer.exe stops responding ntdll.dll
(First Post) Other people here have the same problem, and I got the info on how to create a dump file. The system has 20GB so I had to manually change memory settings for the create regular dump (instead of minidump) to show up. The system never created one however, I think because it never...
BSOD Help and Support
Windows Explorer Stops Responding
I havent figured out why this happens since I reinstalled Win7. This only happens when I am going through the control panel. Here is what happens: If I have to uninstall a program, I will go to programs and features and click programs and features and explorer will just freeze then if I keep...
General Discussion
Internet Explorer Stops Responding
Everytime I try to watch a video on IE 8, it stops responding. It works fine for just browsing, but stops instantly when watching a video or playing a game. Help!
Browsers & Mail
Explorer Stops Responding and Restarts
"After a lot of research, I had read that the ISO file that the user firstly burnt may have had a corrupt file in it and that file was causing Windows Explorer to crash and restart a number of times. If you purchased the disk kit from Microsoft you need to do a system repair, this WILL NOT get...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:49.
Twitter Facebook Google+